5. my Solis app has stopped giving info since about 1 am with message "Current plant offline, Please check network connection of plant device", is it just the wifi (or has the whole system gone down) and will re-booting the system put it right. logger can only connect to 2.4 GHz networks and is unable to connect to 5 GHz networks. Copyright@2019 Ginlong Technologies All rights reserved, Dec-17-2019, Go Solis Webinar: 2020 CA Solar Mandate Compliance with Solis Inverters, Feb-11-2020, Go Solis Webinar: New Solis 125K 1500V Inverters plus AlsoEnergy: Better ROI for 2-40 MW Systems, Mounting, Wiring, and Commissioning 4G Single Phase Inverter - Video, Solis and the Tigo TS4 Platform; Tested and Harmonized Commercial Inverter 690.12 Rapid Shutdown Solutions, Contacting Technical Support for Solis Partners, Contacting Technical Support for Your Region, Go Solis 2020 Webinar #7: Testing Solis Inverters Beyond Certifications with PV Evolution Labs, Go Solis Mini Exchange#1: An Introduction to Energy Storage System, Go Solis Webinar #1: 2020 California Solar Mandate with Solis Inverters (12/17/2019, U.S.), Go Solis Webinar #2: The New Solis 125K 1500V Inverters plus Also Energy (2/11/2020, U.S.), Go Solis Webinar #3: Solis Hybrid Energy Storage Inverter with LG Chem (2/11/2020, U.S.), Go Solis Webinar #4: Solis Commercial Inverters (4/21/2020, U.S.), Go Solis Webinar #5: Solis inverters and SunSpec Alliance (5/5/2020, U.S.), Go Solis Webinar #6: Solis and Tigo TS4 Platform - Tested and Harmonized Commercial Inverter 690.12 Rapid Shutdown Solutions, Go Solis Webinar #8 Solis Inverters and SunSpec Alliance: The Importance of SunSpec CSIP 2030.5, Ginlong Solis: Standard Lead Time from Ningbo to USA/Canada, How to Determine the Firmware Version of your Solis Inverter, Lowering Output Power of Single Phase Solis Inverter, MA Compatibility Between Single Phase 4G and 2G inverters, Solis 3PH and CSI GS Product Number and Description 20180331, Starting Serial Numbers and HMI VER- ISO-NE / Rule 21 P1 and P3, String Sizing for 1P and 3P Inverters. The scripts will process data from the WiFi and LAN Data . Open the Local Connection Status, click. SolisCloud Step 2: If it is a new data logger, please configure it first, then click the " Willi configure". Gua rpida de instalacin del sistema de monitoreo para Mxico y Centro Amrica. solis SOL-DLS-W Data Logger Wifi Stick Introduction Data Logger Wifi Stick Is mainly used: 10 inverters 10 realize simple and Quick access to Internet. Copyright@2019 Ginlong Technologies All rights reserved, Dec-17-2019, Go Solis Webinar: 2020 CA Solar Mandate Compliance with Solis Inverters, Feb-11-2020, Go Solis Webinar: New Solis 125K 1500V Inverters plus AlsoEnergy: Better ROI for 2-40 MW Systems, Mounting, Wiring, and Commissioning 4G Single Phase Inverter - Video, Solis and the Tigo TS4 Platform; Tested and Harmonized Commercial Inverter 690.12 Rapid Shutdown Solutions, Contacting Technical Support for Solis Partners, Contacting Technical Support for Your Region, Go Solis 2020 Webinar #7: Testing Solis Inverters Beyond Certifications with PV Evolution Labs, Go Solis Mini Exchange#1: An Introduction to Energy Storage System, Go Solis Webinar #1: 2020 California Solar Mandate with Solis Inverters (12/17/2019, U.S.), Go Solis Webinar #2: The New Solis 125K 1500V Inverters plus Also Energy (2/11/2020, U.S.), Go Solis Webinar #3: Solis Hybrid Energy Storage Inverter with LG Chem (2/11/2020, U.S.), Go Solis Webinar #4: Solis Commercial Inverters (4/21/2020, U.S.), Go Solis Webinar #5: Solis inverters and SunSpec Alliance (5/5/2020, U.S.), Go Solis Webinar #6: Solis and Tigo TS4 Platform - Tested and Harmonized Commercial Inverter 690.12 Rapid Shutdown Solutions, Go Solis Webinar #8 Solis Inverters and SunSpec Alliance: The Importance of SunSpec CSIP 2030.5, Ginlong Solis: Standard Lead Time from Ningbo to USA/Canada, How to Determine the Firmware Version of your Solis Inverter, Lowering Output Power of Single Phase Solis Inverter, MA Compatibility Between Single Phase 4G and 2G inverters, Solis 3PH and CSI GS Product Number and Description 20180331, Starting Serial Numbers and HMI VER- ISO-NE / Rule 21 P1 and P3, String Sizing for 1P and 3P Inverters. However, there is no guarantee that interference will not occur in a particular installation. If you are scanning the loggers then be sure to scan the bar code on the logger itself and not the one on the inverter's spec label, see examples of the logger bar codes below: Well also assume you agree to the way we use cookies and are ok with it as described in our Privacy policy, unless you choose to disable them altogether through your browser. I've recently installed a 6.6kW system for my home with a Solis Inverter. Step2: Enter your account and password, then click the Register. Hi all, The AutoSave Draft feature is now disabled across the site. This process can also be used to move a Solis Data Logger from one site to another. Step 6: Plant creation succeeds. Once you've connected to the "AP" network, return to, and then look for the home network that you wish to connect the logger to. ContactPlease contact us if you have any technical problems in terms of the product. Solis monitoring system is centered around photovoltaic power station, focusing on service operation and maintenance, Remotely controlled,adopting plug and play connection. Solis WIFI Stick Troubleshooting TOP 5 Issues: 1. Connect the antennae to the data logger; Plug the logger into the inverter - be sure the inverter is on with at least DC power; Open the Wi-Fi settings on your phone and then search for new networks . Yes With permission, you can test the firewall by removing the firewall for 5 minutes to see if the communication with the remote server changes to pingable. Monitoring Accessory Configured But Still Won't Link? Never lost connection since, so yeah you're probably having WiFi range issue. We and our partners use cookies to Store and/or access information on a device. Data Logging Stick: GPRS/WiFi. Stepl: Enter the main page of the Soliscloud APP, and click the Add plant at the bottom. This process can also be used to move a Solis Data Logger from one site to another. Step 5: Long press the Reset button for 5 seconds until the yellow and green LEDs are quickly flashing. These limits are designed to provide reasonable protection against harmful interference in a residential installation. Solis WiFi Loggers Network Strength Requirements, Solis Home Professional - Generation 2 Monitoring Platform, Account Transfer to New Monitoring Platform, Adding End-User (Customer) to Plant for Monitoring Access, Selecting Inverter Drivers on AlsoEnergy PowerTrack Monitoring, Inaccurate Production Data on Monitoring Portal, Registering Installer Account on G2 Portal, Setting Up Agency Access to Plant Monitoring, Enabling SMS Notifications on SolisCloud App, How to Create an Installer Account on SolisCloud, Create Sub-Organizations, & Manage Sub-Accounts, Deteccin falla de arco y solucin de problemas, Pantalla en blanco / LCD en blanco / Sin luces. If it has a good connection to the inverter do the following steps: 1. Every solar system, regardless of size and complexity benefits from monitoring and this datalogger is the gateway to the informative online platform, SolisCloud. Or directly download from APP Store or Google Play Store by searching "SolisCloud". Help us improve this article with your feedback. signal at the inverter for there to be a stable connection. Go to your WIFI Connections 2. I've been in contact with the team at . The setup process for the SolisWifiData Logger is fairly similar to the Cellular Data Logger's process. If you hate cookies, or are just on a diet, you can disable them altogether too. You will need to have theSolisCloudapp downloaded on your phone. Go to your web browser - Input 10.10.100.254 4. Then plug the Wifi Data Logger into the port and be sure to secure it by tightening the black connector. What do I do next? Router password is incorrect 3. Open a web browser and enter "10.10.100.254" into the address bar 4. Solis monitoring system is centered around photovoltaic power station, focusing on service operation and maintenance, Remotely controlled,adopting plug and play connection.Solis monitoring system can be monitored remotely by WIFI to provide users accurate and comprehensive data analysis and fault alarm at any time and place,, make product operation . Plug the provided charging cable into Skyroam Solis and connect to a power source. Scan the bar code on the logger [note: a cellular logger is shown in the photo but it has the same scanning process as the, You should see a message that says "Bound Successfully" and now you will need to set up the logger on the local, settings and then connecting to the network that starts with "AP" - this is the. Victor is the author of this solution article. Step 5: Scan the SN number of the datalogger or manually input it.Note: Scan the datalogger SN, NOT the inverter SN. When configured correctly (see below), Solis invertors will send data about their performance every 5 minutes to code waiting to receive the data. Connect to the datalogger - AP_XXXXXXXXXX, 3. View the total data of your PV plant. I have set up an account on Ginlongmonitoring.com and entered the details of the data logger. Solis S1-W4G-ST WiFi & Cellular Data Logger Set Up Guide; Solis S3-WIFI-ST Wi-Fi Data Logger Setup Guide; Solis DLS-W WiFi Data Logger Installation Guide; Solis Cellular Data Logger Installation Guide; Solis DLS-C Cellular Data Logger - Carrier Compatibility; Replacing a Solis Data Logger; WiFi password changed Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Required fields are marked *. 1. The content of the text message is . If you run through the setup wizard and are still having problems I suggest you contact them. Model: AP300 Hardware Version: V11. The delay in putting it in place was due to a bug/update issue. Screenshot of the Status page in the configuration interface. Press the button for 5 seconds to reset, 2 red lights are on and off at the same time, https://www.youtube.com/watch?v=nUjcDcY8-Ws, Solis DLS-G GPRS Datalogger setup and troubleshooting, Solis RHI HMI Update German Documentation. Did you find it helpful? Category: Monitoring and Communication You can select the corresponding server information according to the model of data logger used by the plant. 125K Multi-Input Inverter: No Paralleled DC Strings Allowed! You can rerun the wizard and see if that works. :). The warranty shall be executed by the terms included here but not limited to PO/Pl/Cl of goods. Open navigation. Sorry we couldn't be helpful. If the WIFI stick shows the inverter but you don't have data on the monitoring portal follow these steps: If it is not pingable verify the router password again. If its not either move the inverter closer to the router, the router closer to the inverter or use a repeater to boost the strength. The replacement is working brilliantly. Enter the password for the network and then tap "Next". Step 3: Confirm the plant information.Click Create a plant.Step 4: Click View plant to enter the plant homepage, then add the datalogger. Thanks, The Boards Team. Your email address will not be published. SolisCloud App helps you manage PV plant: 1. Note: the logger is unable to connect to any. Solis Monitoring. Yes my data logger also glows red as well, does appear to be a LED keepalive in the unit to show its still transmitting data to the mothership. Note: the SolisWiFilogger can only connect to 2.4 GHz networks and is unable to connect to 5 GHz networks. i cannot connect my solar wifi data logger to my wifi but it gets connected to my mobile hotspot . Trying to connect to 5GHZ signal (Solis DLS-W only supports 2.4 ghz signals) 2. Users can easily check device lnformatlon by logging In the monitoring center. If you are verifying the connection on m.ginlong.com or pv.ginlong.com please allow 5-10 minutes for the updates to appear. Then click the Its flashing. All is fine for about a week and then I noticed that the system would go offline a couple of times throughout the day (morning and night) with varying durations. The