0000001285 00000 n There is any number of factors that can affect what range an e-bike can reach. Maps and Navigation Voice Navigation Advices - Turns on vocalized turn by turn navigation Show compass - displays a compass in the main page over the map section Map style - allows you to set it to Daytime (white background), Nighttime (black background), Outdoor (daytime brightness, additional colors), and Auto, which changes between the three settings based on your location. Bikes ready for 48-hr dispatch. Press again (whilst it is flashing) to advance to the first assistance level (Green). do NOT contact me with unsolicited services or offers. Has any one has something similar, I am super sad as I was not even able to enjoy this bike before problems are starting and I bought it from an online retailer so support is going take a while and I am hoping some one has a sort of idea to potentially solve this or maybe reset the bikes computer? Les diffrentes erreurs possibles sont : Erreur 21 ou Erreur 30 : Problme de connexion (cble mal branch) Erreur 24 : Problme sur le cble du moteur (mal branch ou abm) Erreur 25 : Levier de frein engag l'allumage (c'est a dire que lorsque vous allumez votre vlo et votre cran, il ne faut pas rester appuyer sur les leviers de freins) The handlebar-mounted control unit has a bonus feature that provides a little extra assistance if you need to push the bike. Solution: The best way to solve this is by loosening the controller to unplug and replug the hall sensor plug. See the dealer to solve this issue. Every error code outlines different issues with the bike. Solution: Try reconnecting all the primary wiring harness connections and the motor lead connection with the speed sensor and battery. If there are no errors I would press the button with the app open to see if you can change the assist levels from the button. In this case, their systems are designed to help the user identify the fault through electric bike error codes. The colour of the flash indicates the assistance level currently selected. The whole experience with these two bikes has put me off Evans, Cannondale and ebikes in general! It seems to me that in that situation you can only choose between the Assistance Levels via the iWoc ONE. Its a tendency practiced by many riders. Many riders have a tendency of pulling back the throttle cable and let it go even without a slow release. Pink Flash - There is an error in the system. Can you please explain if I am missing something here? Pink flash/Coloured Flash - If the LED alternates between flashing pink and other colours this indicates the bike has entered 'demo' mode. When connected to the bike it charges the main battery when assistance is not being provided. 0000002752 00000 n This increase in total capacity of the system will make it possible to increase the autonomy achieved with the internal Ensure none of the pins is bent and are all in line with the arrows. These kits are easy to install, you should only screw the battery holder to the frame, put the battery in and connect to the bike the same way the charger does. I found the meaning on this site: https://raleigh.zendesk.com/hc/en-us/articles/360002547637-ebikemotion-error-codes-and-fixes. Select the Pulsometer option and follow the instructions. The MAHLE SmartBike systems app allows Ribble e-bike owners to keep track of the performance of both bike and rider in real-time. Improper connection between the display and controller-. Sign up forin-stock updates and discounts! We have looked at the chart of errors on this site. O7 error seems to refer to battery voltage, but we would greatly appreciate any suggestions or help from you or whomever we could reach out to. Current sensor of the controller becomes damaged or disconnected. And Error code 07 does not always indicate a hub motor problem. Ebikemotion recommends using an iPhone 4S or newer, as well as Android 4.3 or newer. Sunday: Closed. If error persists replace charge point. The throttle may get damaged, so inspect the throttle cable. Orbea Gain iWoc One Problem | CycleChat Cycling Forum ebikemotion end user manuals - Raleigh UK Ltd Description. I wonder if I drain the battery and try to charge again if it will fix itself . Ebikemotion have issued a firmware update to solve this. A local Orbea service centre to me updated the firmware, job done. Battery connection problem. We would encourage you to try all three out and see which works for various terrain. In this case your accessory exceeds the specifications of our output. You may not get power if any of those are bent or do not contact properly. Please let me know how to get around these problems, Hi I have recently bought an Orbea 20M and have tried many times to open an account but I just cant seem to manage it it just keeps say that I dont have internet connection when I no I have or it just says its has a problem , can you please help me, many thanks Peter, My wife has trouble working out which power level she is in on her Ribble. Switch your electric bike off and wait for 10 seconds. How to Fix Electric Bike Error Codes? - Electrical Wheel The ebikemotion ones are inordinately expensive at 549 . Even though getting error codes can be any riders nightmare, they are bound to appear anyway. Getting error messages can be annoying at times because it means Something is not working right. Batteries4pro - Bosch drive unit error codes list He swapped out the mechanical rim brakes to hydraulic mt 200 disc brakes. One of the key functions of the app for e-bikes is fault diagnosis. David is the owner and the main Author of this site Electricalwheel. Change the state of the Demo Mode to Activated mode. Battery pack sensors are damaged. Switch off the eBike System. Sounds like a need to make a third trip back to Evans to see if they can update the firmware. You will need to return under warranty to a dealer that has the required cable. Error codes can differ according to different brands. Error in the Error Database System. It also goes over what other colors might mean, and how to use the IWOC ONE to use your e-road bike to it's fullest. You can also simply disconnect the brake connectors to eliminate the chance of them causing an issue. Using OpenSource systems for navigation (OpenStreetMpa) and Weather (OpenWeather) Check connection or contact your authorized dealer. The electric bike comes with some common errors, whether its an expensive one or an average priced electric bike. Your Inside Guide to the Ebikemotion Companion App, Shop Now and Save with Free Shipping in the US. The button is used to: Left: Top tube mounted control unit. To fix treadmill problems associated with slippage, align and tighten the running belt. Contact us for further assistance. If the problem persists, contact your eBike dealer. startxref Contact your eBike dealer. My bike HIMO C26 stop working on the display showing error code 30H Im also give my bike to see someone who understands but they cant find the problem . How electricity flow in an electric bike works. So long story short I am getting a motor sensor error when I try to use my throttle. Currently, we are unable to ship e-bikes to the US due to stringent regulations surrounding Li-Ion batteries. This thing prevents the battery from working effectively. Yes, you can cycle through 3 different assistance modes (which can be configured further in the companion app), or choose to have the motor turned off completely; all at the press of a single button. Solution: Perform a software update or reinstall the software to rectify the product line, reboot the system. Its the power supply error of the electric bike. I am delighted with the machine super fit. I then put it on charge for a few hours and when I took it for a ride today it kept flashing pink lights. No, pedal-assisted electric bikes do not require you to hold a valid drivers licence, pay tax or take out insurance. Check for any blockage or tear. I need to update this post. I have a new hub kit and the first time l switched the display on it threw up an 8h code. Below is a tabulated error code, cause, and description of commonly experienced ebike errors: As stated earlier, error codes vary with manufacturers; s830 error codes are usually displayed on an s830 LCD unit and have different factory values. The link above does not show all the error codes, at least not the one I got which is 201. 0000030681 00000 n Solution: Check if the speed sensor and magnet have been installed correctly. For added simplicity, the battery level is displayed using a traffic light-style system, albeit with the addition of the colour white. Kel Walker, Hi Alvin, I just got this too. 204. The Ribble Hybrid AL e was selected for an Editor's Choice award in 2020. Bosch Intuvia Owner's Manual. Put it on charge and linked the app and it reported error 201. How does the range extender connect/fit? If the above tricks dont work for you have a look at the electric bike error codes below. Error in the communication with the Remote control. What should I do if my powertrek treadmill is not working? What type of battery is it? f. Turn on the . Therefore, when necessary, it's more than capable of doing its share of hard work up a steep hill. Want to learn how to get the most out of your electric bike battery? Check if your battery has an on/off switch. Elizabeth Davis. Reduce power demand and restart the bike. Throttle damaged or out of operation specifications. EBM Explained 50 pts. Both low voltage and over voltage protection can cause an error. 0000004799 00000 n PDF USER'S MANUAL RANGE EXTENDER - Orbea Or did you get the firmware update? How do I charge the battery? The speed sensor should be screwed into the motor lead plug fully. I will be calling the retailier tomorrow but expecting no solution as this seems like and issue with the battery or charger. They are offered in 3 different capabilities, 252Wh, 378Wh and 504Wh, increasing the . How do you change between the Cycling Modes when you are riding and you dont have a phone? Should an error occur with the system, the app will display an error code. If the problem persists, contact your eBike dealer. The X35 motor system is light, powerful yet extremely compact. Find out here. Owner's Manuals - Electric - Cannondale You can try a different controller if you have one or ask for a replacement from the supplier. Bosch Charger Manual. Do we mount it internally for a full stealth build or do we make it accessible (though more unsightly) on the outside of the downtube? Why not take on the Five Ferries Island Hopping Challenge like Jane. ( NOTE: Disabled File and Printer Sharing under network adapter stops listening port-445 and you would not be able to telnet . Not really sure what else to suggest here if there are no codes shown off. Bypassing the motor cable, plug connection with the controller into the motor. Tap the three horizontal bars on the top left to open it, tap anywhere outside of the menu to close. Had to take it back to Evans and they changed it for a new bike (after a two week wait and a second trip to the store). Simply press the button and once it starts to flash continue pressing until you reach the mode you desire. Here's a brief rundown of what these indicate: Blue - If you have downloaded the companion app to your smart device and have previously connected to the bike the LED will display a Blue light to indicate that the bike and app are now connected. eBike hall-effect sensor error - fix it yourself SMLRO - YouTube Sign up for in-stock updates and discounts! Error 201 despite meeting common prerequisites - Ivanti Please reduce the demand. If the problem persists, contact your eBike dealer. Connect the charger to your computer using the micro-USB port. Now you can solve these minor issues easily and quickly. The app raises interaction between bike and rider to a new level. If you are new or planning for purchasing an electric bike, then this guide is for you. Right: Handlebar-mounted Trio control unit. You will need to take it to a dealer that has the necessary cable. Hello, this is Evan Larry. Check sensor speed. Getting error codes are something that no rider wants to see. Sunday: Closed, 1352 White Pine Canyon Rd Certain models of electric bikes with flat handlebars will come equipped with a handlebar-mounted control unit in lieu of the top tube button. It occurs due to the excessive current from the battery pack. You need to understand and troubleshoot these minor errors that may occur from regular use of your bike. Never hurts to have 2, but is it really a firmware issue? Check the wires of the pedaling sensor (PAS) and Motor Sensor. The assistance will still work but only for approximately 50 miles. Written by Alvin Holbrook, on March 03, 2021. No, the slimline battery is mounted within the downtube and is not easily accessible. Loosen the controller and re-plug the hall sensor plug. Our aim is to simplify the instructions to make riding your new e-bike as easy as .well riding a bike! Ensure that the throttle is released and try again. It will show electric bike error code 3. He is very excited and wants to have it ready for display, Thank you for any interest and help you can provide! As Jaxx says, the ebikemotion app can be a bit buggy. Title: VF - MAHLE - iWoc ONE - Quick User Guide (EN-ES-DE-FR-IT-PT-NL).cdr Author: David Tardon Barros Created Date: 2/11/2020 10:51:18 AM Because generally, error codes indicated that there is something wrong with the bike. Simply contact us, quote the code, and we can check to see what this refers to and how we can resolve the issue. Then check input voltage (P03) through your LCD Display parameters. Motor hall signal error can also occur due to inaccuracy between motor and controller. Continue charging. Error codes tabled below could be different from ebike motion error codes. E-Drive system: Mahle Motor Hub drive 40Nm . Charged for 6hours, light went white, took the bike out, did two pedal strokes, it started flashing pink again. Common ebike errors may include: 1. The charger LED and the HMI will turn BLUE. Too high current voltage to a battery pack. Home - MAHLE SmartBike Systems All Ribble e-bikes are fitted with the Iwoc button on the top tube. Check point is in good condition. I wish this was something I could just do via the app! The cutting-edge technology used in the X20 System is designed to create a high-performance riding experience with the best features electric and smart bikes have to offer. Seller claimed it was a faulty PAS (Hall effect) sensor, but it was something more obscure (Phase III connection error: Erorr code 24), which sounded more motor like to me. Yes, our e-bikes are pedal-assisted and require rider input at all times. It will switch into an emergency mode or stop working completely. Check the motor wire connection. https://www.ebikemotion.com/web/error-codes-reference/, https://raleigh.zendesk.com/hc/en-us/articles/360002547637-ebikemotion-error-codes-and-fixes. If the problem persists, contact your eBike dealer. Features SmartForm C2 Alloy frame and a full carbon fork are a lightweight yet durable combo Shimano GRX 400/600 drivetrain and hydraulic disc brakes offer excellent on- and off-road performance So, you can optimise your training programs and view route data after each and every ride. If error perists replace the chareger with a new one. The Range Extender from Ebikemotion provides an extra 208W/h to the main internal battery on Ebikemotion's X35 systems, increasing the 248W/h of the main battery up to a maximum capacity of as much as 450W/h. Leave the battery connected to the charger for 2 hours after the charge ends to balance the cells. Along with 20+ other leading bike companies, Cannondale is proud to be a part of the e-bike battery recycling program organized by PeopleForBikes and administrated by the not-for-profit Call2Recycle. Read caring for your electric bike to find our top tips for maximising battery life. Bosch PowerPack 300, 400, 500 Owner's Manual. Did we choose a hub-mounted motor or a bottom bracket drive motor? Check charge point and charger. I went for a ride until I got the battery down to 85% and as soon as I connected it back to the charger the error went away. SmartBikes / Mahle I got the issue yet again after a few months. For a better experience, please enable JavaScript in your browser before proceeding. bikemotion x35 | Pedelecs - Electric Bike Community Adjusting this will change the maximum assist put out per level, though one can never have all the assist available in level one. Check wiring and the accessory connected to the light line. However, when it gets steep you may just need to crank up the power to keep pace with the group or conquer the climb. I am assisting my 10th grade grandson with a project he has at school. Some common electric bike errors are- 1. Short press the button to set the LEDs to flash. Leave the battery connected to the charger for 2 hours after the charge ends to balance the cells. If the error persists go to the official service, Access the Dealer App and connect the bicycle. Simply plug the bike into a household socket using the supplied charger and cable. If you drop below 15mph the motor will automatically re-engage but above 15mph it's all down to you. The dealer can use any flash drive Let the battery rest for 2 hours and replace the charger with a new one. Charge system for 3 hours until error disappers. Within 1 mm of the speed sensor and the smooth side of the magnet should be facing the speed sensor. Display shows a motor on it and front motor does not work. Turn by turn navigation and the available range displayed as an on-screen map should be some of the exciting new developments from MAHLE. MAHLE ANT DONGLE IWOC TRIO MANUAL (ES-EN) - Issuu We've received plenty of questions regarding app setup and features. If the hall sensor is loose or has silicone interferences blocking its connection from the controller to the motor core, then this error is likely to appear. The beauty of this system is that you are fully in control of how much assistance is offered at all times. During the start-up procedure, the button will initially turn green to indicate everything is working correctly. That voltage should match your battery. Then, of course, you have to consider how the battery is mounted. e. Refasten the Iwoc One to the top tube with a 2 mm wrench (1Nm). This year's list contains 78 items which scored a 9 or 10/10 with our tech team - this gear is the best of the best, and . Inverted polarity at charger. For the full list of error, always consider the manufacturers manual guide. The system uses a 36V/250Wh Panasonic 18650GA-10S2/P Li-Ion battery which is hidden within the downtube of the frame. Scott Sports. Ebikemotion Support Section Videos listed below require a Cycling Prophet account Click the owl icon to create an account if you don't have one already Introduction To Ebikemotion 50 pts. Also, due to bad or cheap cables, this issue can happen. Most battery systems use a generic programmed BMS, this only allows cell balancing at the top end of the cell voltage. Got a new Ribble e-bike and want more assistance with how exactly it works. Discharge the battery and then recharge it. Battery Pack sensor damaged. How do you then select an assistance level? Yes, by default each motor map is set to 100%. 107 0 obj <> endobj the bike is switched on and you are in close proximity to it. When we first considered branching out into the e-bike market, the brief was not simply to create a range of advanced e-bikes. New component detected not associated to this eBike system. But why did she turn to an e-bike? Stop charging and allow system to rest for 30 minutes with bicycle turned off. However, if you feel that these pre-sets are not quite to your liking and you are reasonably tech-savvy, you can also customise the power that each level offers. Do I need to pedal to ride this bike? I know exactly what the problem is and, more importantly, the fix. Press Button B (bottom button) to decrease the assistance level to the next level down until no assistance is provided. I have replaced the throttle thinking that was the issue as the throttle never returned to the beginning position without me having to put it there manually. At times this error can be linked to the internal controller or the motor. We use cookies to ensure that we give you the best experience on our website. The bike obviously goes faster if in freemode but I cant get the right setting. According to Yamaha ebike error codes, speed sensor error is displayed as error code A5, while torque sensor error displays error code 38. If you are getting error code 08 (throttle issue) first check throttle connection carefully. Orbea gain pink flashing light after first charge : r/ebikes - reddit If your bikes have any error between the battery and controller or motor plug and controller, this can happen. Read on to find out how to turn your smart device into a dedicated training tool for your Ribble e-bike. Update files are available for remote repair, please contact CSG warranty. Where complex systems like BMS, electric controllers are involved, error codes are helpful to understand the issue. Error Codes On Orbea 2020 Road Gain Mi20 - Electric Bike Forums I spoke to the dealer and he said there should be an error message posted. The controller reaches its maximum level to tolerate the temperature indicated by. Should it be necessary, we can also contact Ebikemotion who can remotely log into the bike and assist with resolving the issue. Where the instructions refer to a 'short press this indicates one quick press of the button and then release. 2 minutes in the shop and done. Left it unused for a few weeks, came to use it today and couldn't get past the link flashing light. 0 Wait until the temperature drops. Orbea Gain M30 features an upgraded MAHLE Ebikemotion X35 Plus rear hub motor and an integrated Ebikemotion battery unit. EBM App Activation 50 pts. Excessive charging temperature. SmartBike system update - MAHLE SmartBike Systems 2. ebikemotion APP is one application to be used in combination with one smartphone as bicycle computer for standard or electric bicycles (e-bikes). Ebikemotion - Apps on Google Play This video above details how to set up the Ebikemotion app, pair it to your bicycle, and basic overview of how to navigate the app. Here is the issue: after the ride I review my activity but I don't see any error message. Do I need to/ Can I remove the battery to charge? (801) 364-0344 Good Evening, you have Bluetooth enabled on your phone. Everything is plugged up. Yes, the battery is removable through the bottom bracket and the motor is also easy to replace. Charge the battery within the appropriate temperature ranges. Looking for inspirational places to ride? First 4 Steps to Fix Electric Bike Error Codes - YouTube Enable auto pause - pauses in the same way as your GPS cycling computer stops. If the problem persists, contact your eBike dealer. Un coup d'il au manuel d'utilisation complet du systme Bosch ebike rpertorie 60 codes d'erreur diffrents avec leurs causes et leurs solutions - ils s'appliquent galement au moteur Bosch de 4e gnration, la nouvelle Performance Line CX 2020. If you've not heard of MAHLE before, they are pioneers in the use of environmentally friendly and energy-efficient technology in the motor industry. I am trying to understand the relationship between Cycling Modes and Assistance levels. Enable option "File and Printer Sharing for Microsoft Networks" in Local Area Connections > "Network Adapter">Properties> "Networking" Tab> Check box " File and Printer Sharing for Microsoft Networks". Just like any other machine, electric bikes break down. It then started charging so I left it for a few hours. New riders may not know all these error code facts. This invaluable tool raises the interaction between bike and rider to a whole new level. He ordered from Amazon the SW900 ebike kit and 2000 volt battery. To turn the pedal-assist system off, simply hold down the button for approximately 2 seconds. Some use the electric assist as a training tool to become faster on their standard bike, while others use the electric assist to get out and have fun. At which point the LEDs should turn white and then release. Can I ride faster than 15mph? After google searching some I found a site that is not Orbea which explain this code as "Active balancing circuit" and told me to "Allow to charge until the error disappears (around 3 hours). If you drop below 15mph the motor will automatically re-engage but above 15mph it's all down to you. Using an incorrect battery voltage will cause it not to function correctly or go into sleep mode. (the optional range extender is mounted in place of a bottle cage and can easily be removed and charged away from the bike if there's no socket close by. We showed what the error code means, along with some solutions. This issue leads to wear and tear. This unit has 3 distinct buttons that are used to control the motor system. Codes d'erreur Bosch Le Bosch Performance CX est le moteur eMTB le plus utilis sur le march. 0000000016 00000 n Did you solve it? Temperature sensor damaged. Behavior Turn off enable contextual audio advice to eliminate sound notification Turn off enable summary audio advice - notifies you of assist level, battery life every time you have an app open and switch power setting on the bike. Thanks. Here is the issue: after the ride I review my activity but I don't see any error message. endstream endobj 116 0 obj <> endobj 117 0 obj <>stream It happens when there is a wrong software installation for the line series (performance line) or the type of bike, e.g., speed/cruise, gearbox in the hub, or derailleur.