Follow the instructions that automatically appear on the screen to change your password. How do I assign multiple Static IP addresses on the Smart Hub? We know its a clich but resetting works more often than youd think. There are different ways to switch on access controls depending on which type of BT router you have: BT might think its smart but we know that plenty of broadband customers with a BT hub find the Smart Setup wizard pretty annoying. Full Fibre customers wont use microfilters. If yours is a BT Smart Hub or Smart Hub 2 youll see a, If youve got BT Home Hub 4 or Hub 5, click on. Use your Hub Manager to get the best from your WiFi and manage settings: see all your connected devices; see your broadband performance; fix problems using help wizards; access advanced settings; change your WiFi password To open your Hub Manager: make sure your Hub Manager is connected to your computer; open your web browser on your device You can change the wireless name of your Hub so it's easy to spot in the list of wireless networks that pops up when you're searching for a network on your device. Full Fibre customers wont use microfilters. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar Select Save to store your changes. If your Smart Hub 2 doesnt have a WAN port, you may have been sent the wrong Hub. You'll find it on the back of the Hub if you haven't updated it. 16-08-2022 BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. Ethernet sockets are becoming increasingly rare on laptops, but if you are able to plug a cable directly between router and computer, do so. Note: you'll need a Dynamic DNS service provider to use this feature. >. It's vital to put your BT Hub in the right place: the nearer it is to where you use it, the better. The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. However, if the Wi-Fi has dropped out, you might not see the settings. This table shows the main differences between them. Richard, I run Windows 11 and using Edge is fine. How can I turn it on and off? Maybe change the password, adjust the parental controls or switch off the hugely irritating Smart Setup. Fibre customers:Many faults can be fixed by power cycling the Openreach modem turning it off and on again. By default, your Smart Hub will have this switched off. Email Barry at barry@bigtechquestion.com. Check that youre using a device that is connected to your BT broadband network. Can I connect my BT Hub using a telephone extension lead or socket doubler/splitter? Instead the Smart Hub 2 connects to the Openreach modem (or ONT). >, How can I set up or change the admin password on my BT Hub? If this happens get in touch with us. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Click Advanced Settings Click Wireless Enter the admin password. Unsurprisingly, we've called this gizmo Smart Scan. The BT Hub is configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. Looking for tips on how to squeeze the best performance from it? Modes 2 and 3 may connect you but they'll also reduce or disable some wireless features so your range and speed might take a hit to improve reliability. Press the Rescan button to make it scan again. If you've been activated, double check everything is connected properly before trying our connection troubleshooter>. Any thoughts on this would be welcome. Then fill in the details for your Dynamic DNS service. BT Smart Hub 2 manager and Windows 11 Go to solution My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. If you've got fibre broadband and a Hub 3 or Hub 4, then you'll need to use an Openreach modem. Once youre logged in youll see a button for Advanced Settings. Set the security level for your Hub's wireless connection -. As it is only possible to connect to it within your LAN it is perfectly OK. 0 Ratings mintech Beginner on 07-06-2020 20h10 3,425 Views Message 4 of 6 Re: Smart Hub 2 manager settings Thanks . WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. This is where youll find all the essential settings for managing the nuts and bolts of your broadband connection, including changing your wifi password, setting parental controls and restricting the devices that can connect to your broadband. With BT Hub Manager you can restrict internet access from certain devices during particular time periods. You'll need your Hub's wireless network name and password. Your hub is only accesible on your home LAN hence it is http and not https. This Video Demonstrates how to assign Static IP address to a device connected to BT Hub 6 using the online the BT Smart Hub Manager. Enter your current password followed by your new one. If you've turned Separate Bands on, you'll be able to select the channel for each band. You dont want your neighbours taking advantage of the internet connection that youre paying for! Learn about your Hub Getting started Learn about wireless in your home Fix problems with your Hub Advanced features Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. The Hub Manager is where you can change or view your Hubs settings. WPA2 - the default setting (we strongly recommend you use this). Instead the Home Hub 5 connects to the Openreach modem (or ONT). Hub manager Hi I am trying to access my BT Hub to make settings and see what devices are connected. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. How do I set up port forwarding on my BT Hub? Learn how your comment data is processed. How do I control the time when devices can access the internet on my Smart Hub? This last screen permits me to then continue and arrive at the hub home page. It's on or it's off. The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. They're on the back of your Hub. This may be useful if you're having difficulties with an older device or you're moving a device around your premises. In order to get download speeds of 100Mbps and over, its important you use the supplied red Cat5e Ethernet cable, if you use another cable you may get slower speeds. How do I create a Port Forwarding rule on my Smart Hub? >, BT Home Hub 5 - Information and troubleshooting guide. Enter your BT hub admin password. Security type How do I view the devices connected to my Smart Hub? From the Hub Manager home page, go to - Advanced Settings > Broadband > Dynamic DNS. If youre typing 192.168.1.254 into your web browser and youre getting a blank page or error message, there might be a problem with the Wi-Fi connection. How do I restrict the wireless devices that can connect to my Hub? It's easy to get answers to your questions: How do I set up port forwarding on my BT Hub? If you are using a VPN, say for homeworking, its possible you might need to set up port forwarding, but you will need to know the port range information from your IT department and most VPN clients should work on the hub without this being required. It may be your browser causing the issue do check in its settings or in your Antivirus program. We hear from frustrated BT broadband customers all the time who say that accessing the settings for their BT Smart Hub can be a real nightmare. How do I change my Smart Hub's wireless settings? on This will open the Hub Manager, Enter the admin password. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? >. Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. Alternatively choose your Hub from the dropdown to find out how to connect. If you want to make any changes to the hub settings, you'll need the admin password. Whats next? My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. >, How do I see which of my BT Hub's wireless bands my device is connected to? If you do have a problem with the Wi-Fi, this may reveal what it is. Full Fibre customers wont use microfilters. It's not an extension socket. Check the lights on your Hub:If you can't get online, check the colour of the light in front of your Hub. It's not an extension socket, Press the Power button on the Hub to switch it on. Here's how to set up a Hub 4 or Hub 5. on Enter your email address to subscribe to this blog and receive notifications of new posts by email. Go to the Smart Hub 1 guide. >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Press the Power button on the back of the Hub to turn it on. >, How can I set up or change the admin password on my BT Hub? With previous ISP's routers and with previous purchased routers - such as the cracking ASUS range, you can manually assigned a static IP, and the router locks that down and ignores DHCP. Remember, if you've a Hub 4 and Fibre broadband then you'll need to set it up with the Openreach modem - see the instructions further down. The Big Tech Question is a joint venture between, switch off the hugely irritating Smart Setup. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? Make sure that your computer is connected to the Smart Hub via Ethernet or . Your Hub will be called something like BT-XXYYXX. Ah ha gg30340, that's why you are aDistinguished Sage, never noticed http vs https. BT Home Hub 3 - BT Total Broadband getting started (2012-2013 version), If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables and send it back to us for recycling>. Here is our step-by-step guide to accessing BT Hub Manager. Every device that uses the internet sends its packets of data through specific ports. So if you're connecting a device that you'll be using around your premises, it's better to connect it to the 2.4GHz band. >. Instead the Smart Hub connects to the Openreach modem (or ONT). You'll need your Hub's wireless network name and password. 15h07. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Home Hub 5. Connecting your BT Smart Hub 2 Connecting your BT Smart Hub and Ultrafast Smart Hub Connecting your BT Home Hub 4 and Hub 5 Connecting your BT Home Hub 3 Setting up a Hub 3 or Hub 4 with an Openreach modem If your modem has a Battery Backup Unit (BBU), disconnect the cable connecting the BBU and the modem. Click, Once saved, your new rule will appear on the table, Open a new web browser on your connected device and type 192.168.1.254 into the address bar. Then prompt your device to connect to the Hub. This will open the Hub Manager. Yvonne, How do I retrieve my phone numbers from the stored file I place on the router manager, The Big Tech Question delivers straight answers to the biggest questions in tech. If all else fails, give BTs Helpdesk a call on 0800 800 150. Download the user guide below or follow these instructions on how to set things up: BT Home Hub 3 - BT Infinity getting started (2012-2013 version). My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. When your device connects, it automatically chooses the best wireless band. Type the following numbers into the address bar: Type 192.168.1.254 in a web browser to open BT Hub Manager. This table shows the main differences between them Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available.