I interviewed at Waitrose. (You can also mention Heston, which is a premium range of Waitrose products, inspired or created by Heston Blumenthal) 2. If I have a question or require assistance from my manager or mentor, I will not hesitate to ask them. We have a set of five values that were created by Partners, for Partners, to explain what it means to be a Partner and what makes a great one. "I can be productive in most work environments, so long as the mentality is positive and teamwork is encouraged. I meet and exceed your requirements and have the knowledge and experience you are looking for. Full Suggested Answer & Detailed Response, Question 3, The interviewer asks this question to see if your leadership style will work with the company culture. ", "I have been in an unofficial leadership role for the past three years. I got an indication as to whether i got the position or not towards the end. Wow, you give by far the best advice. Having studied the job description for this role, I feel I have the required skills, qualities and attributes to not only perform the job to a high standard, but to also maintain the standards you expect of your employees and partners. Tell the interviewer about your ideal employer. Focus on describing that you work well independently and work well with teams. If unsure of the best decision, I would ask my supervisor for clarification.
Waitrose Interview Questions in Bath | Glassdoor Give Me The Answers To My Interview! "I am very much an over-achiever and find that the best way for me to be recognized for a job well done is through words of kindness. If I were a manager and caught an employee stealing, I would terminate them immediately. Display your enthusiasm for the job by assuring the interviewer you have researched the organization and the role. There were scenario based questions but with lots of others stemming off them. Prior to attending your Waitrose interview, we strongly advise you learn a little bit about the brand, their history and also why specifically you want to work for them as opposed to the many other supermarket chains within your area. You may or may not like performance incentives. This video will reveal what questions are asked most often in Waitrose interviews and will teach you how to answer them. Still not convinced? They asked basic questions which were simple and easy to answer. Find additional company focused interview questions by practicing from one of our industry sets. The interviewer wants to hear that you can work in different types of situations but that you do not need close supervision. ", "I take public transit; however, I find it very reliable. Our Update History for Waitrose. If the interviewer deems your absence from work an excused and unavoidable reason to miss work, it will likely not be an issue. 11 years ago. I want to work for Waitrose because your values align perfectly with mine. Some individuals prefer a close working relationship with a lot of accountability, while others prefer space and autonomy. After identifying three qualities that make you an excellent fit for the role, explain why these qualities will benefit Waitrose if hired. The complaint steps literally saved me for my interview earlier, thank you!!:). I interviewed at Waitrose, Online assessment Group assessment looking at priority of tasks of a typical day and customer service tasks 1 to 1 interview asking uniform sizes and working availability, questions about hobbies and previous experience. Really welcoming and straightforward, the interviewer was friendly. Thank you so much for this!Honestly this information gave me a sense on how to handle my interview as well as improve my interview skills. Discuss with the interviewer how you ensure that your customers receive the best service from you. Answer dates might appear two to three weeks before they were published. Think back to when you were racing others to achieve the highest sales, working towards a promotion, or eagerly trying to win a new contract. Application. The purpose of this page is to help you prepare for your job interview. Was asked a variety of questions on how I would or had dealt with past situations with customers and colleagues. Be sure to give a more in-depth answer than the typical 'I am looking for growth' answer many interviewers hear. We were having some problems with theft because of it. The interviewer wants to know why you left your last job to see if you were fired, gave notice, or were laid off. Easy Interview. Get started with your Free Employer Profile, Night Shift Stock Replenishment Interview, Customer Service Representative Interview. You can find out more about which cookies we are using or switch them off in settings. They just asked you standard interview questions that you would know. If you are a college student or have another outside obligation that will hinder you from working a specific day, let the interviewer know during your interview. I always try to arrive 15 minutes early, but unforeseen circumstances can arise. Full Suggested Answer & Detailed Response, Question 12, I am someone who has lots of experience taking care of customers and I am able to work hard under pressure as and when required, and also work as part of a diverse team to achieve the daily tasks required in this role. While I feel that Waitrose's 30-day return policy is more than fair, there may be situations where a customer could not return the item in that time frame. I applied online. In my current position, the hours are great, my coworkers are nice, and I receive fair compensation.". What is the interview process at Waitrose? ", "I have two copies of letters of recommendation if you want them for your file. You must also feel as though this is a good fit for you. Customer service is vital to a company's success. The interviewer wants to know that you can speak clearly with others while properly documenting reports and other forms of written communication. You may have a portfolio or even photos on your phone to share. If you have unique ideas for creative displays, let the interviewer know your thoughts. In addition to upholding the strong values and ethics of the Waitrose brand, you will also be required to demonstrate outstanding customer service and care, have a flexible approach to working, be able to work well with other employees and partners, be able to resolve customer complaints, demonstrate great attention to detail, make decisions in the best interests of the brand and also potentially work unsociable hours if and when required. God bless u mate and taking the time to help a lad out like mw who is in over his head. "I have worked with many personalities and management styles with great success. What would you consider when dealing with them and why? I have some photos on my phone of displays I created if you want to see them. The interviewer asks this question to see what work environment you dislike to see if you will be a good fit for the company culture. During my research in preparation for this interview, I studied your website, and I have been especially concentrating on your customer service guidelines. This is so helpful. They have approx 230 branches across the company and are still expanding. Sales contests, for example, are a great way to motivate me.". It felt excellent to go above the call of duty that day.". ", "I am able to commit to the hours as shown in the job description and am available outside of college times. I would guess that the reason an explanation has to be given is that it provides you with useful information relating to a specific product. "My most recent employer and all others would say that I have strong character and always choose honesty first. "I am happy to comply with any reference check required. Display to the interviewer that you can do more than the bare minimum. The hours were just not right for me in the end which is a shame. However, small perks are always nice to have!". This online course will instantly be free for you to access for 30-days. Waitrose is the supermarket division of the John Lewis Partnership. Interview. Stupidly hard questions for the role - it was like I was interviewing to be CEO. I'm 17 and after reading other peoples experiences on here, I thought I would post mine just to help others So I applied online and got an email asking whether I would like to go for a group . I am a social person and enjoy making my customers happy.". Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. Felt like a formality rather than a real test of an interview. ", "As a sales professional, I am driven by a challenge with a financial perk. Its headquarters are in Bracknell and Victoria, England. My criminal record is clean, but I did have poor credit two years ago. Im on step two ! ", "I rate myself an 8 out of 10. It is best to ask at least a question or two, showing the interviewer your eagerness to learn all you can. Common stages of the interview process at Waitrose according to 1,343 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I felt everything was relevant. "I have solid communication skills and feel this skill is one of my greatest strengths. Also included general questions of experience in customer service e.g: tell me a time when. The interview was a simple exercise looking for ideas on how to improve a hypothetical store. First is the psychometric tests followed by a group interview and then a solo interview. Despite being competitive, we have a great work environment where we help each other when someone is struggling to meet their quota. Full Suggested Answer & Detailed Response, Question 4, So many notes already, would have went into this interview the wrong way. 1 community answer was added by Lauren McCabe on October 31st, 2019. The interviewer would like to know if anything negative will appear in your reference check to determine if they want to move forward in the hiring process. Waitrose is the one of the biggest Supermarket company in the UK. The interviewer wants to hear that you have the necessary communication skills for the role. Possible Answers are If you have not had the opportunity to make a suggestion regarding a change in the workplace, be honest in your response. I am easily encouraged, and my best reward is knowing that my hard work is noticed. Was quite a while ago now. The hiring process at Waitrose takes an average of 21.05 days when considering 42 user submitted interviews across all job titles. Before your interview, research Waitrose's leadership style online. (worldwide success stories from our YouTube community! Tasks required are mainly focused on show how you can organize stuff. If you gave notice, were laid off, or fired, describe the circumstances behind your leaving. In addition to handling change, the interviewer wants to see if you can recognize when change is required and be confident enough to present that to your organization. Some staff complained that they didn't have their work schedule yet. ", "I believe with a little training, I could very easily create some attractive displays. Waitrose interview details in Ipswich: 11 interview questions and 7 interview reviews posted anonymously by Waitrose interview candidates. Discuss with the interviewer how you would handle a situation surrounding employee theft. "Yes, I have worn a uniform for work at restaurant XYZ and when I was a retail manager for company ABC. There is no reason why you should not hire me.". Tell me about a time you worked in a team. As soon as you enter a Waitrose store, you can literally feel the quality customer service, products and groceries. Interview Questions for Waitrose Supermarket Assistant.Tell me about how you worked effectively under pressure.What is most significant to you in an Executive Waitrose Supermarket Assistant. I am prepared to express my interest through hard work and taking on leadership duties as you feel I am ready. If you have a former supervisor who commented on your excellent communication skills in a letter of recommendation or performance review, use their description in your response. I love your products, and your company culture seems great, too. Our interview questions and answers do not represent any organization, school, or company on our site. The best way to discuss your salary expectations is to use your current earnings as an example. Waitrose Interview Questions If you are looking for Waitrose Interview Questions you have come to the right place. Really welcoming and straightforward, the interviewer was friendly. I would love to work for a company with such a great reputation and ethical business practices. Get started with your Free Employer Profile, Night Shift Stock Replenishment Interview, Customer Service Representative Interview, The Ultimate Job Interview Preparation Guide. When the workforce is engaged, it helps shape the company's future success.". The interviewer hopes to hear that there is no reason not to hire you! Talk to the interviewer about your feelings regarding performance incentives. I like to be pushed beyond my boundaries. Candidates applying for Shop Assistant had the quickest hiring process (on average 5 days), whereas Hospitality Partner roles had the slowest hiring process (on average 21 days). I just wanted to thank you so very much. "My ideal employer brings charisma and passion to their work. I also helped her by holding her baby while she put the stroller away. Candidates interviewing for Supermarket Assistant and Hospitality Partner rated their interviews as the hardest, whereas interviews for Delivery Driver and Shop Assistant roles were rated as the easiest. Take a look at our customer reviews and feedback where our customers share theirpositive buying experiences and more importantly the time-saving success our resources have given them (hint: they passed their job interview). "Return policies are meant to be followed; however, there may be some exceptions allowed from time to time. They manager was kind and understanding. Walk the interviewer through your career history in retail. The group task will be a situational one with a scenario to answer, and the solo interview is with a set number of questions. It may not be possible for everything to work out smoothly, such as getting your shift covered or making it to work on time. I handle surprises using common sense and keeping courtesy to others top of mind.". Application form followed by basic aptitude test. Be sure not to mention names and end on a positive note. There were scenario based questions but with lots of others stemming off them. The interview process was easy and enjoyable. After this discusses hours I was available to work and when I could start. I consider myself to be a team player and always help when I can. If you gave notice, they want to understand what you did not like about your job to see if you would fit in with the company culture. Salary questions can be a bit tricky.
I was invited to a teams online call to talk with a manager, and basically have a virtual interview. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. I am energetic, dependable, honest, and have a strong work ethic. "Last week, my manager had not completed the schedule for the following week. I like to inspire employees to strive beyond the required expectations to work hard toward a shared vision and create meaningful change. Was quite a while ago now. I applied online. Hiring managers are always looking for ways their future employees can benefit the organization, so this is the perfect opportunity to show how you will do that. I believe this will help my confidence grow and my sales skills as well.". Perhaps you like to receive gifts, financial perks, public recognition, kind words, or title promotions. My math skills are strong, and I am confident I can meet your expectations regarding accepting customer payments. Explain how you provide excellent customer service. If you cancel before the 30-day trial ends, you will not be charged. It is also good to have copies for the interviewer if they would like a copy for their file. You might wrap it up by sharing that you are customer-focused, have a proven employment record, and have excellent references. What I found during my research is how Waitrose places high standards on sustainability while reducing your impact on the environment. ", "My most recent employer would say that I am a person of integrity. If you are successful you'll be asked to select interview date. It costs quite a bit of time and money to conduct reference checks, so they want to know ahead of time if there will be a reason for you to be disqualified as a viable candidate. Was quite a while ago now, Was one on one and answered about the job I was the given scenarios on the shop and had to put jobs in priority order. If you are interviewing for a leadership position, they want to hear how you handle the issue with the employee. ALWAYS: We're quirky, proud and at our best when we are free to be ourselves.WE NOT ME: When we work together anything is possible.Be sure to memorize these values before your interview so you can answer this question with ease. Well structured and flexible: few questions about how to deal with difficult situations and how to deal with team work. I felt everything was relevant. If you sound cocky or arrogant, the hiring manager may feel you would be challenging to work with. Candidates applying for Customer Assistant had the quickest hiring process (on average 15 days), whereas Supermarket Assistant roles had the slowest hiring process (on average 19 days). Why do you want to work for Waitrose? Thank you so much for the tips and advice! Asked 24 October 2017. Describe what type of environment you feel most productive and happy in. "I have researched Waitrose a great deal and am very happy with the positive reviews I came across online. Tell the interviewer why this particular job duty excites you. Who has created the answers to the interview questions? You can cancel anytime by contacting us via our contact page or email. Assure the interviewer that you are comfortable with the math associated with handling cash transactions and performing inventory counts. Involved working through a simple task with 3 others, then going for a short one on one interview with a manager. I work best with organizations with a penchant for learning and promoting their employees based on performance. If you have past performance reviews or letters of recommendation from your references, review them before your interview. Therefore, any date prior to 2019 might not be accurate. I know how to deliver amazing customer service, have excellent interpersonal skills, and have been the top cashier for the past six months in my current role. Retail and customer service-based roles often require diplomacy when working with the public. ", "The three qualities that make me a strong fit for this position are my leadership, communication, and problem-solving skills. Q7. First is the psychometric tests followed by a group interview and then a solo interview. "If I had an aggressive and disrespectful customer, I would calmly ask them how I could help. Get started with your Free Employer Profile, Night Shift Stock Replenishment Interview, Customer Service Representative Interview. Employees in uniform are identifiable to customers, look professional, promote the company's brand, and show unity among the staff. Waitrose Interview Process; watch this thread. Last year my earnings were ?52,000, and I would like to stay in the same range or slightly higher based on my years of experience in this industry. "I have worked in retail for the past eight years. In my current position, we have a leaderboard, and I like that concept because it creates a healthy bit of personal competition for me as well. My references describe me as honest, dependable, energetic, and compassionate. The hiring process at Waitrose takes an average of 19 days when considering 1,343 user submitted interviews across all job titles. We have eliminated all risk for you. Proper planning will get you far, but sometimes life happens, and you'll need a plan B. Good process overall. Before your interview, you must review the company's job description to give yourself a keen understanding of the qualities they desire in their successful candidate. I applied online. Upvote 2 Downvote Let the interviewer know you are aware of the need for a flexible schedule and that you can work any schedule they need. How would you deal with an angry or frustrated customer in store? Discuss what made them so challenging and rewarding. Of course, you want to review the job announcement and research Waitrose beforehand so you are not asking questions that could be found during your research. Very detailed o line application process. If your previous employer would say that you have a flawed character or are dishonest, you will need to clear that up in your interview, giving your side of the story. I have worked in a leadership role for five years and always lead by example. Applied online and passed the online assessment. Very detailed o line application process. Within the Waitrose Interview Questions and Answers guide we have provided you with suggested answers and tips for utilising STAR. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area.