palo alto user id agent upgrade palo alto user id agent upgrade

Once you configure Palo Alto Networks Captive Portal you can enforce session control, which protects exfiltration and infiltration of your organizations sensitive data in real time. an AD account for the User-ID agent. Please open the release notes and click on theAssociated Software Versions, From there you can checkMinimum Supported Version with PAN-OS 7.0 ( For user-id and other soft. Direct integration of FortiNAC with versions of the firewall prior to 6.0 is not supported. The domain admins group has this right, but a new group can be created in AD that has this right added to basic user rights. You can use Microsoft My Apps. Hi, We are planning to upgrade the User-ID Agent from version 6.0.6-4 to 7.0.3-13. In this section, you configure and test Azure AD single sign-on with Palo Alto Networks Captive Portal based on a test user called B.Simon. 2023 Palo Alto Networks, Inc. All rights reserved. Network connectivity to the DCs and to the management port of the firewall. The authorization key that allows a user to send user mapping data to the firewall. By continuing to browse this site, you acknowledge the use of cookies. cannot apply a policy without a user ID. - edited 07:34 AM. For Reply URL, enter a URL that has the pattern Enter the API Key value. Windows XP, Windows 7, Windows 8 or Windows Server 2003/2008/2012. https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClGUCA0&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail, Created On09/25/18 17:36 PM - Last Modified07/18/19 20:11 PM. Although User-ID Agent can be run directly on the AD server, it is not recommended. Determines how often the device should be polled for communication status. Thinking about upgrading your next-gen firewalls and Panorama to PAN-OS 10.2? Mobile Network Infrastructure Feature Support, PAN-OS Releases by Model that Support GTP, SCTP, and 5G Security. Determine which user account can be used by the user-agent to query the domain. If a user doesn't already exist in Palo Alto Networks Captive Portal, a new one is created after authentication. Other messages: Please start the PAN agent service first. In this section, you'll enable B.Simon to use Azure single sign-on by granting access to Palo Alto Networks Captive Portal. If using only one User-ID Agent, make sure it includes all domain controllers in the discover list. Date and time that the device was last polled. Before you begin, make sure you review the release notes to learn about known issues, issues we've addressed in the release, and changes in behavior that may impact your existing deployment. HiTypically, you want to run the agent at the same or lower version than your PA firewalls. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Save the downloaded file on your computer. Select Firewall or Server. Confirm the Domain Controller list is accurate by running the following command from a domain controller: Confirm that user ID is enabled on the zone in where the traffic is sourced. A host has no associated owner and is registered as a device; a user logs onto the network with this host. Download and install the latest version of user-agent from. See Add or modify the Palo Alto User-ID agent as a pingable. In the bottom left corner of the Zone properties page, check the box to Enable user identification. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Must be running Windows Server that is a member of the domain in question. On the Network > Zone page, edit the appropriate zones. We didn't like this solution and backed it all out. The logon as a. Date and time that the device was last polled successfully. In a different browser window, sign in to the Palo Alto Networks website as an administrator. Create an Azure AD test user. Making the account a member of the Domain Administrators group provides rights for all operations. The button appears next to the replies on topics youve started. Enable or disable contact status polling for the selected device. A message is also sent when one user logs . Port number of your choosing - any port number not currently used on this machine. 06-05-2020 The User-ID agent account needs to be added to the "Remote Desktop Users". LIVEcommunity team member, CISSP Cheers, Kiwi I actually just removed my v8 UID agent and installed the v6 version (had to remove the service first though with a "sc delete "UserIDService" command, super annoying) and all working now. In the SAML Identity Provider Server Profile Import dialog box, complete the following steps: For Profile Name, enter a name, like AzureAD-CaptivePortal. When the Palo Alto Networks User-ID agent is configured in FortiNAC as a pingable device, FortiNAC sends a message to Palo Alto Networks firewall each time a host connects to the network or the host IP address changes, such as when a host is moved from the Registration VLAN to a Production VLAN. On the. Registration methods Before you begin, review the release notes to learn about known issues, issues we've addressed in the release, and changes in behavior that may impact your existing deployment. Update the placeholder values in this step with the actual identifier and reply URLs. For more information about the My Apps, see Introduction to the My Apps. There are several scenarios that generate messages to Palo Alto Networks, as described below and in the flow diagram: A host is registered to a specific user; the owner logs onto the network with the host. I think this may be left over from when we were trying to implement the integrated user-id agent. I have 2 servers with the user-id agent and 2 servers with the terminal server agent all set up and working. Upgrading to Terminal Server agent version 10.2? Click Accept as Solution to acknowledge that the answer to your question has been provided. Before you begin, review the release notes to learn about known issues, issues we've addressed in the release, and changes in behavior that may impact your existing deployment. The service account must have permission to read the security log. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Three PAN-OS are running with version 7.1.1, 7.0.5-h2 and - 78131. In the SAML Identity Provider Server Profile Import dialog box, complete the following steps: For Profile Name, enter a name, like AzureAD-CaptivePortal. Unable to change hardware udp session offloading setting as false, errores cuando realizo commit en consola panorama, Windows UserID agent runs on a separate server. You can control in Azure AD who has access to Palo Alto Networks Captive Portal. In this section, you'll create a test . ThreePAN-OS arerunning with version 7.1.1,7.0.5-h2 and7.0.2 use the same agent server. Once the install is done, the latest agent should start running with all the configs retrieved from the previous agent. Zip the user-id agent folder and back it up to a different location. When the Palo Alto Networks User-ID agent is configured in Fortinet as a pingable device, Fortinet sends a message to Palo Alto Networks firewall each time a host connects to the network or the host IP address changes, such as when a host is moved from the Registration VLAN to a Production VLAN. Displayed when Palo Alto User Agent is selected in the SSO Agent field. User-ID Agent Settings. In the Azure portal, on the Palo Alto Networks Captive Portal application integration page, find the Manage section and select single sign-on. Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises, Firewall Config Templates(network) not showing up in Panorama. Select this check box to apply the Palo Alto SSO options only to the selected Host group in the drop-down list. - edited Gateway certificate error when switching to SAML authentication, misleading IOS Notification - "Globalprotect Always-On mode is enabled. For more accurate IP to user mapping support, disable netbios probing. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The member who gave the solution and all future visitors to this topic will appreciate it! Perform the install. Fill in the following information: Domain name - FQDN of the domain, for example, acme.com. In this case, if the cache timeout is exceeded after the initial login event, the mapping will be deleted even though the user is still logged in. The key can be retrieved manually or by selecting Retrieve. Domain admin has this by default. If not, not all the User-to-IP mappings may be included since any domain controller can potentially authenticate the users. Features Introduced in User-ID Agent 10.2. Appears in the view only when the device is a pingable. If this yields a logged on user, FortiNAC sends user ID and IP address. I am planning to upgrade one of the firewall from 7.1.5 to 8.0.1. Where Can I Install the Terminal Server (TS) Agent? We ran this config for nearly 2 weeks with no issue before then. Add or modify the Palo Alto User-ID agent as a pingable. Log into support.paloaltonetworks.com and download the latest User-Id Agent. Certificates should be fine on both sides. If you are not using the Windows User-ID Agent and your firewall is version 6.0 or later, you must configure FortiNAC to integrate directly with the firewall. What GlobalProtect Features Do Third-Party Mobile Device Management Systems Support? Log into support.paloaltonetworks.com and download the latest User-Id Agent. The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises, upgrade consideration for collector group in 10.1, Any impact or issues on Panorama-PA5220 v8.1.15 with User-ID agent v10.1.0 installed, Query regarding upgrade consideration in Panos 10.0 for "Address Groups and Service Groups". I am running a v6.0 Palo virtual firewall and trying to connect to a user-id agent on a Windows 2k8r2 server. The User-ID Agent monitors the domain controllers for the following events: show user group name group name (this will be the DN), https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClFWCA0&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail, Created On09/25/18 17:27 PM - Last Modified08/17/22 16:33 PM. The third party agent communicating with the same authenication credentials as FortiNAC, utilizing the ability to unify credentials across multiple products (e.g., Single Sign-On). Domain name - FQDN of the domain, for example, acme.com. I have searched for a similar error but can't find anything close. Where Can I Install the User-ID Credential Service? 12:33 AM, @RussMcIntirethe very short answer is: yes , at least one of your agents needs to be the NTLM relay. To integrate with the Palo Alto Networks User-ID agent you should be aware of and configure the following items: FortiNAC cannot integrate with Windows User-ID Agent versions 7.0.4 and higher because the Enable User-ID XML API option is not available. What is the impact with the firewall with PAN-OS 8.0.1 if the User-ID Agent still running with the older version 7.0.5-3? I'm using PAN-OS 6.1 and have the same problem. Allow list - subnets that contain users to track. Navigate to Program Files > Paloalto Networks > User-id agent. This website uses cookies essential to its operation, for analytics, and for personalized content. In early March, the Customer Support Portal is introducing an improved Get Help journey. The LIVEcommunity thanks you for your participation! wmic /node:workstationIPaddress computersystem get username, Windows 2003 /2008 / 2012 / 2012 R2 or 2016 Servers, Windows2019(for User-ID Agent 9.0.2 and later). Log Collector Configuration. If NetBIOS probing is enabled, any connections to a file or print service on the Monitored Server list is also read by the agent. All messages include user ID and IP address. Palo Alto Networks Next-Generation Firewalls, WildFire Appliance Analysis Environment Support, PacketMMAP and DPDK Drivers on VM-Series Firewalls, Partner Interoperability for VM-Series Firewalls, Palo Alto Networks Certified Integrations, VM-Series Firewall Amazon Machine Images (AMI), CN-Series Firewall Image and File Compatibility, Compatible Plugin Versions for PAN-OS 10.2, Device Certificate for a Palo Alto Networks Cloud Service, PAN-OS 11.0 IKE and Web Certificate Cipher Suites, PAN-OS 11.0 Administrative Session Cipher Suites, PAN-OS 11.0 PAN-OS-to-Panorama Connection Cipher Suites, PAN-OS 11.0 Cipher Suites Supported in FIPS-CC Mode, PAN-OS 10.2 IKE and Web Certificate Cipher Suites, PAN-OS 10.2 Administrative Session Cipher Suites, PAN-OS 10.2 PAN-OS-to-Panorama Connection Cipher Suites, PAN-OS 10.2 Cipher Suites Supported in FIPS-CC Mode, PAN-OS 10.1 IKE and Web Certificate Cipher Suites, PAN-OS 10.1 Administrative Session Cipher Suites, PAN-OS 10.1 PAN-OS-to-Panorama Connection Cipher Suites, PAN-OS 10.1 Cipher Suites Supported in FIPS-CC Mode, PAN-OS 9.1 IKE and Web Certificate Cipher Suites, PAN-OS 9.1 Administrative Session Cipher Suites, PAN-OS 9.1 PAN-OS-to-Panorama Connection Cipher Suites, PAN-OS 9.1 Cipher Suites Supported in FIPS-CC Mode, PAN-OS 8.1 IKE and Web Certificate Cipher Suites, PAN-OS 8.1 Administrative Session Cipher Suites, PAN-OS 8.1 PAN-OS-to-Panorama Connection Cipher Suites, PAN-OS 8.1 Cipher Suites Supported in FIPS-CC Mode. Select the Use Integrated Agent check box and enter port 443 in the XML API Port field. Where Can I Install the Endpoint Security Manager (ESM)? Select the metadata.xml file that you downloaded in the Azure portal. This is sent with the logged in user ID to Palo Alto. USB/Thunderbolt external Ethernet adapters, Host registration and user authentication, WinRM Device Profile Requirements and Setup, Add or modify the Palo Alto User-ID agent as a pingable, Replace a device using the same IP address, Set device mapping for unknown SNMP devices, Assigning access values and CLIconfigurations, Apply a port based configuration via model configuration, Apply a host based configuration via the model configuration, Apply a CLI configuration using a network access policy, Apply a CLI configuration using a scheduled task, Requirements for ACL based configurations, Registration Approval (Version 8.8.2 and above), Portal configuration - version 1 settings. This website uses cookies essential to its operation, for analytics, and for personalized content. To confirm connectivity, run this command via CLI of APN firewall. To make sure everything is working, create a new security rule. In this section, you'll create a test user in the Azure portal called B.Simon. You should be able to select users or groups. The domain controller (DC) must log "successful login" information. Polls the device immediately for contact status. These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole! Container in the Inventory where this device is stored. Determine which domain (with corresponding domain controllers) the user-agent will be querying. If netbios is not allowed on the network, disable netbios probing. Cortex XDR Supported Kernel Module Versions by Distribution, Cortex XDR and Traps Compatibility with Third-Party Security Products. Is there any other thing I can check? Configure Name, Host (IP address) and Port of the User-ID Agent. Displayed when Palo Alto User Agent is selected in the SSO Agent field. If you are not confident the workstations will respond to WMI probes, set the user ID cache timeout to a higher value since the mapping will be dependent upon the users login events. Allows you to integrate directly with the firewall when FortiNACdoes not integrate with the Windows User-ID Agent. The member who gave the solution and all future visitors to this topic will appreciate it! I find it odd it did not show up until after the Pan-OS upgrade to 9.0.8 from 8.1.10. 08-29-2017 Session control extends from Conditional Access. This account needs the user right to read the security logs on the domain controllers. By continuing to browse this site, you acknowledge the use of cookies. In the 2 weeks since, the only thing we did was upgrade the Pan-Os to version 9.0.8 and now when we run a commit, we intermittently receive the following error: user-id-service is enabled, but no user-id-agent is configured forntlm-auth. Lists all available device types. https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000CliqCAC&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail, Created On09/25/18 20:36 PM - Last Modified07/29/19 17:51 PM. You install the User-ID agent on a domain server that is running a supported operating system (OS) and then connect the User-ID agent to exchange or directory servers. The service must be running as a domain account that has local administrator permissions on the User-ID Agent server. Palo Alto UserID Agent Configure Steps. If this happens, the mapping can be deleted once the cache timeout is exceeded, even though the workstation is up and passing traffic. From PAN-OS 8.1 we support half a million machine mappings as well. There's a cert issue for sure with the SSL connection. So either the agent or the firewall are using out of date certs or some other mismatch. Users can be authenticated with any DC in the domain, so you can enter up to 10 IP addresses. such as the, Add the Palo Alto Networks User Agent as a pingable device in, In Event to Alarm Mappings, you can map the. If you don't have Azure AD, you can get a. To get to the service: admin tools > service > pan agent > log on > switch from local user to this account, then select the user that will be used for this service. https:///SAML20/SP. Alternatively, you can also use the Enterprise App Configuration Wizard. is sent to the Palo Alto Networks User Agent. In the menu, select SAML Identity Provider, and then select Import. Navigate to services and stop the service. Thank you for the reply. @RussMcIntire I can only venture a guess: maybe the check didn't exist prior to 9.0 or didn't include the clientless configuration. This website uses cookies essential to its operation, for analytics, and for personalized content. In the menu, select SAML Identity Provider, and then select Import. In this tutorial, you learn how to integrate Palo Alto Networks Captive Portal with Azure Active Directory (Azure AD). Use the table below to enter the data for the Palo Alto Networks User-ID agent. This setting is under Network > Zones: Status of the Agent and connection statistics, Display a single IP mapping with details including group info, Display the groups being parsed on the firewall, Display the members of a group according to the firewall. Sign in to the Azure portal using either a work or school account, or a personal Microsoft account. Learn how to enforce session control with Microsoft Defender for Cloud Apps. What Do You Want To Do? A message is also sent when one user logs off a host and a new user logs on to that same host while the host is still on-line. The button appears next to the replies on topics youve started. The LIVEcommunity thanks you for your participation! What is the impact with the firewall with PAN-OS 7.0.7 if the User-ID agent running on 8.0.1-21 version? The button appears next to the replies on topics youve started. In early March, the Customer Support Portal is introducing an improved Get Help journey. For Palo Alto Windows User-ID agent versions prior to 7.0.4, the XML API must be enabled to allow communication with, Hosts that will be affected by or managed by the Which Servers Can the User-ID Agent Monitor? Panorama Web Interface. Where Can I Install the User-ID Credential Service? If you do not select the check box, the SSO options are applied to all Host groups. FQDN for your network users' domain. The button appears next to the replies on topics youve started. You don't need to complete any tasks in this section. Upgrading to User-ID agent version 10.2? The member who gave the solution and all future visitors to this topic will appreciate it! The User-ID agent version is 7.0.5-3. If using only one User-ID Agent, make sure it includes all domain controllers in the discover list. Can be retrieved from the firewall manually, or by providing the credentials for an administrator account on the firewall when you select Retrieve. The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue. Determine the machine the user-agent will be installed on. 672 (Authentication Ticket Granted, which occurs on the logon moment), 674 (Ticket Granted Renewed which may happen several times during the logon session). https:///SAML20/SP/ACS. In earlier versions of Windows, the account must be given the Audit and manage security log user right through a group policy. If you want to create a user manually, contact the Palo Alto Networks Captive Portal Client support team. This setting is under User Identification > Setup > Cache on the User ID agent: Confirm that all the domain controllers are in the list of servers to monitor. Use for NTLM Authentication" check box since we are still using NTLM authentication to clear the error? The article explains some of the setup tips for configuring User-ID Agent on Windows. By continuing to browse this site, you acknowledge the use of cookies. Where Can I Install the Cortex XDR Agent? How Many TS Agents Does My Firewall Support? The UserID agent is compatible with PANOS 8.0 and earlier PANOS releases that are still supported by Palo Alto Networks. Since the lowest PAN-OS you mentioned is 7.0.2, I would recommend running the agent at version7.0.2-2. When the limit is reached, the least recently used entry is removed (LRU cache). By continuing to browse this site, you acknowledge the use of cookies. You can enable your users to be automatically signed-in to Palo Alto Networks Captive Portal (Single Sign-On) with their Azure AD accounts. Enable user identification on each zone to be monitored. See the new features introduced in User-ID agent 10.2 Review the Addressed Issues for your target release Before installing User-ID, run through the following checklist: Installing and Configuring the User-ID Agent, Configuring the firewall to communicate with the User-ID Agent. That said, PAN-OS 6.0 was end-of-lifeMarch 19, 2017. Windows server that is the agent host, configure a group policy to allow. Palo Alto Networks: Firewalls, Panorama, Minemeld y Expedition CheckPoint: SmartCenter, SmartEvent, Gateways Symantec: Symantec Management Center, Advanced Security Gateway Netscope Secure Web Gateway Approximately the time spent by category 25 % Support and resolution Incidents 20 % Change Management On the Select a single sign-on method page, select SAML. On the Set up Single Sign-On with SAML page, in the SAML Signing Certificate section, click Download to download the Federation Metadata XML from the given options as per your requirement and save it on your computer.. On the Set up Palo Alto Networks - Admin UI section, copy the appropriate URL(s) as per your requirement.. Please sign in to continue", Azure SAML double windows to select account. Available roles appear in the drop-down list. Next, set up single-sign on in Palo Alto Networks Captive Portal: In a different browser window, sign in to the Palo Alto Networks website as an administrator. Select a PC in the domain to install the user-agent software. When a user who is not registered as the host's owner logs out of the host, the user ID of the host's owner is sent to Palo Alto Networks with the host IP address, even though the owner did not actually log onto the network. 08-29-2017 Palo Alto Networks User-ID agent must have a logged-on User. 2023 Palo Alto Networks, Inc. All rights reserved. Port number of your choosing - any port number not currently used on this machine. On the Set up single sign-on with SAML page, click the pencil icon for Basic SAML Configuration to edit the settings. When you click the Palo Alto Networks Captive Portal tile in the My Apps, you should be automatically signed in to the Palo Alto Networks Captive Portal for which you set up the SSO. The domain controller (DC) must log successful login information. The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, User-ID Agent - Failed to validate client certificate, ****************************************************, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises. I checked the "Use for NTLM Authentication" check box for both servers and the error cleared. 07:34 AM Prisma Access and Panorama Version Compatibility. What Features Does GlobalProtect Support for IoT? You install the User-ID agent on a domain server that If WMI probing is enabled, make sure the probing interval is set to a reasonable value for the amount of workstations it may need to query. This port must match the XML API port configured on the Palo Alto User Agent. Domain controllers ip address - add all the DCs in the domain. Start user-agent GUI, Start > Programs > Palo Alto Networks > User Identification Agent in the top right corner, then click Configure. Where Can I Install the User-ID Agent? Make sure the local machine does not have any firewall that is blocking inbound connections to that port. To configure and test Azure AD single sign-on with Palo Alto Networks Captive Portal, perform the following steps: Follow these steps to enable Azure AD SSO in the Azure portal. You can monitor the agent status window in the top left corner, which should display no errors. etc ), Screen shots from the release notes of pan os 7.0.0. Domain admin has this by default. Click Accept as Solution to acknowledge that the answer to your question has been provided. The member who gave the solution and all future visitors to this topic will appreciate it! Port on the Palo Alto User Agent configured to receive messages from external devices. In early March, the Customer Support Portal is introducing an improved Get Help journey. The User-ID agent account needs to be added to the "Remote Desktop Users". 12:32 AM The firewall on PAN-OS 8.0 will keep getting user information from the UserID Agent on lower versions, you will not be able to leverage new features but old functionality will keep working, If the agent is upgraded the older PAN-OS will still be able to get user-id information from but new functionality will not be available to the older PAN-OS. Cheers, -Kiwi. User-ID agent to exchange or directory servers. Palo Alto Networks firewall must be Version 4.0 or higher. Both firewalls connected to the same User-ID agent server. That said, PAN-OS 6.0 was end-of-life March 19, 2017. Zip the user-id agent folder and back it up to a different location. Description of the device entered by the Administrator. Windows firewalls can be set using these commands locally on the workstation or server if remotely configurin the firewall is not possible: For Windows Vista/Windows Server 2008 (note that command line should be executed in the. What Features Does GlobalProtect Support? I am truly at my wits end, cannot seem to find anything useful about this online and not sure how to troubleshoot this. From the left pane in the Azure portal, select, If you are expecting a role to be assigned to the users, you can select it from the. In the firewall, in device>user identification> user-ID agents, in the properties of the server, do I need to check the "Use for NTLM Authentication" check box since we are still using NTLM authentication to clear the error? Panorama > Managed Collectors. Initially, we were trying to do user mapping by implementing User Mapping Using the PAN-OS Integrated User-ID Agent. The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises, Windows UserID agent runs on a separate server, Notification if Cortex XDR agent fails to upgrade, Windows User-ID Agent Disconnect After Failover. If I check the logs on the firewall itself I have following log messages popping up every 5 seconds: pan_ssl_conn_open(pan_ssl_utils.c:464): Error: Failed to Connect to 192.168.5.100(source: 192.168.5.11), SSL error: error:00000000:lib(0):func(0):reason(0)(5). The best way to verify the same is referring to the release notes of the base image. For account logon, the DC records event ID 672 as the first logon for authentication ticket request. This website uses cookies essential to its operation, for analytics, and for personalized content. We didn't like this solution and backed it all out.