I have a Samsung smart hub refrigerator and the ice maker keeps breaking plus another part of Samsung charge me a lot to fix it plus they made me pay a separate service cost reach problem related to the ice maker. So much for trying to stay out of nursing homes in our old age!!! While this case is still in the early stages, it is worth noting that the class action is still ongoing. ICE Limitations. A technician showed him how to defrost the ice maker, loosen the ice, remove the screws and take out the ice maker and its "auger motor." He then allegedly showed the plaintiff how to defrost the ice buildup inside the ice hose/drain with a space heater or hair dryer. Samsung is being sued for allegedly marketing faulty refrigerator models that have a history of breaking down too soon. Attorneys representing Matthew Jordan and Lisa Saghy filed the lawsuit last Friday in New Jersey, where the South Korean company's U.S. operations are based. I had forgotten that it came out that far! Its important for consumers to note that there was a deadline for submitting claims under the settlement. In the end, the settlement underscores the importance of addressing defects in home appliances and the need for companies to take responsibility for their products. The technician/repair man said that the problem was that Samsung placed the thermostat in the wrong place. What a real pain just to get a refrigerator that works. We also have a Samsung refrigerator that has a ice maker that constantly freeze up. Class Action Lawsuits You Can Join - Top Class Actions Open Lawsuits PA House advances legislation to help adult sexual abuse survivors JOIN INVESTIGATION Inaccurate background check class action lawsuit investigation JOIN INVESTIGATION Ringless voicemails (prerecorded voicemails) class action lawsuit investigation JOIN INVESTIGATION The complaint asserts that thousands of consumers have been exposed to refrigerators with leaks. When the ice maker is removed, unplug the refrigerator to ensure the cooling loop does not frost over during service. The lawsuit describes the potential defective refrigerators as being sold under the Samsung brand name and containing: French doors for the "upper fresh food compartment". Overall, the settlement provided significant relief to consumers who had purchased defective Samsung refrigerators. These issues led to a class action lawsuit against Samsung, which has now been settled. Numerous Galaxy Note 7 devices have overheated and caught fire, causing both personal injury and property damage. We began leasing our Samsung refrigerator back in 2020 from Aarons who believed had the best products. The Ice maker also freezes up whereby no ice is rendered. RF23HCEDBSR1AA Serial # 065JY3BG301. food freezes in the refrigerator section constantly. Bennett February 23, 2022 28 2 min read. The tech said that there wasnt styrofoam in the back of my refrigerator. What is the Samsung refrigerator ice maker class action? Me too. We need to start another Class Action Lawsuit. The company has not responded to the suit as of yet, and it is not required to disclose the specifics of the claim. Its holding a cool temp . "This defect is fatal to the operation of the refrigerators, which serve one purpose: keeping food and other consumable goods at a safe temperature.". Samsung has installed two ice makers and admits the problem will never be fixed, unless they deliver me a new refrigerator. Reasons Why You Should Choose a Motorcycle Accident Lawyer After a Collision, Parental Awareness of Common Playground Injuries. Our purchase of a Samsung Model RF23HCEDBSR Refrigerator has had ice maker problems since we bought it on 4/14/14. Saghy, of southern Pennsylvania, bought her Samsung refrigerator in 2017 for about $2,250, court documents state. Your email address will not be published. I bought a Samsung refrigerator on Feb. 18, 2021, model RF28T5021SG/AA-SKU6417764 if I had known about the lawsuit I would not have bought Samsung. A class-action lawsuit against Samsung could also serve as a warning to other manufacturers to ensure the quality of their products. Click here for more details Which one of these applies to you? Other articles: 8 Best, Read More K9 THUNDER HOWITZER SELF-PROPELLED (Made in Korea)Continue, Samsung Galaxy S23 leaked colors! Our 3-year-old fridge is broken and our only recourse is to remove it and buy a new one. In the past 5 months it has frozen up every other week. The lawsuit lists more than 20 models of Samsung refrigerators. Other Past and Current Lawsuits against Samsung, 1. these ref. Khristopher J. Brooks is a reporter for CBS MoneyWatch covering business, consumer and financial stories that range from economic inequality and housing issues to bankruptcies and the business of sports. Use a steamer to remove all traces of ice and frost from Ice Room area. Went to the basement and discovered flooding down there as well. My Samsung French door refrigerator ice maker continues to ice up. Currently, the case is in mediation. Twin cooling system. After researching it we found that these were due to the ice maker. Were now beyond the manufacturers warranty period, so I wouldnt be surprised if Samsung quits making and/or repairing the replacement ice maker. It has rewarded over $6 million to Samsung customers in the past few years, and it is not surprising that the company is facing a large number of class-action lawsuits involving its products. We have a formula we have to keep in the fridge for our middle son who has a rare bone disease and if I can not rely on a fridge that I bought for $4000 to last more than 3 years or have the company make it right for me as the consumer, I absolutely will not be purchasing any other Samsung products! But after having the defrost problem fixed, the ice maker still didnt work. Samsung stepped up even after their 1 yr. warr. Why must I now have to be burdened again with the cost of repair and transportation if this is a defect in the manufacturing process? I paid over $3000 for my french door side by side refrigerator and this is just nuts!!! Class Action Lawsuits: Everything you need to know I bought the refrigerator last year and its just out of warranty and Im just now finding about the class action suit. I have theexact refrigerator and exact same issue with my ice maker. Ive given up on defrosting because it freezes solid again in a day. Samsung refrigerator ice maker issues create class action lawsuit. From what I have read, no reply to the question.. I work out of state and my handicapped wife has had to spend several hundreds of dollars to have it repaired or replaced. Currently, the Samsung refrigerator class action lawsuit settlement is ongoing, but its unclear whether it will be settled. I am having the same problems as described above with a Samsung refrigerator purchased in 2018. Please get in touch with us if your Samsung gadget has blown up or caught fire so we can look into your legal possibilities. Get ready for some seriously stylish phone options a new leak reveals the colors you can expect from Samsungs upcoming flagship series What do we know so far? "The refrigerator temperatures range from 30-45 degrees, and the flex door refrigerator temperatures range from 41.5-46 degrees," said Butler. Eligibility also depends on the timing of the purchase, as only consumers who purchased affected models before a certain date are generally eligible. Bought our unit in 2015 We have had problems with the icemarker for years freezing up. Luckily we did, as I have had the ice maker replaced 4 times and still have the same problem with soft ice, constant drip and or not making ice at all because of ice buildup in the unit itself. The Samsung Refrigerator Class Action Lawsuit was settled in March 2021, with Samsung agreeing to compensate consumers who had purchased defective refrigerators. I have the same issue with my Samsung refrigerator. As the launch date for Samsungs highly anticipated Galaxy S23 series inches closer, the rumors and leaks keep coming! Try this phone number. Problems with the ice maker after the first year! "Our commitment to ensuring product quality and safety for all of our customers is our top priority," the company said in a statement to CBS MoneyWatch. Access to top freezer was useless, so to stop the water leak damage, I used the Off button for the water and freezers. Weve had the service department at our house two separate times and paid for both service calls. Between January 2019 and December 2021, the Consumer Product Safety Commission (CPSC) received over 600 complaints about Samsung refrigerators, according to court documents. In the past 5 months it has frozen up every other week. However, Samsung and the claims administrator are committed to processing claims as quickly and efficiently as possible. I cant even get the tray open because it freezes solid. Is it to late to join the class action lawsuit? The lawsuit alleges the fridges are defective, fail to keep food at a safe temperature, yet Samsung routinely denies warranty claims. Consumers can troubleshoot common problems such as cooling issues or ice maker problems by referring to the owners manual or contacting Samsung customer support. Has anyone figured out how to join? The Samsung Galaxy S23 leaked colors: Sneak peek! What Possible Damages Could Be Awarded to You After a Motorcycle Accident? Ice maker freezes over. Did you find out how to sign up for the Samsung lawsuit? i have replaced the ice maker and did all the sealing and it still freezes up, now the ice bucket got trashed, i want in on this lawsuit! Samsung also confirmed that One UI Watch will be available for Galaxy Watch onthe new, unified platformit jointly built with Google, bringing, Read More Latest Samsung Watch 2021 : User ExperienceContinue, With enhanced security capabilities offered by Samsungs exclusive fingerprint authentication algorithm and anti-spoofing technology. We tried to turn off the ice maker while we thawed the block of ice, but even though it was off, ice still came out creating another frozen slush! The manufacturer of Samsung refrigerators is being sued. I have always hated the vegetable drawers because they are almost impossible to remove and replace and they have areas in the front that collect unremovable debris. Same icemaker issues mentioned by everyone else after about 2 1/2 years. In the lawsuit, the company states that it issued the bulletin in July 2015, which is the same time when many consumers began complaining about their faulty refrigerators. nope. Am I eligible for replacement? The company has responded to the complaint and has agreed to settle. If I have to replace it though, I wont buy another Samsung. we have the same problem with our model RF28HFED. Please add me to the law suit. Lawsuit filed against Samsung regarding 'defective' fridges - WRTV 3. Both icemakers stopped working long ago, after 4 repairs, total of $ 490. A class-action lawsuit filed against Samsung will help consumers recover their losses due to a defective ice-maker. / MoneyWatch. As owners of these fridges we should have been notified of this lawsuit. Turned it off and bought a countertop ice maker. I have experienced the same problem. Worst refrigerator I have ever bought. I would like to join the class action lawsuit. When I called to confirm with the tech that the ticket had been updated they said no. The lawsuit has become an important warning for other companies and will help consumers get their money back. Heres Why You Need an Attorney. 2022 CBS Interactive Inc. All Rights Reserved. Samsung is being sued on behalf of a group of customers who claim that their refrigerators are defective and have caused them both material and psychological harm. In a class-action lawsuit, customers of Samsung have sued the electronics business, saying that certain of the companys refrigerators do not keep food cold enough. Purchase fridge in 2017, ice maker started freezing up. WRTV Investigates found that thousands of consumers had filed complaints about the Samsung refrigerator. Getting through to Samsung customer service has been/is difficult at best. Im surprised we havent been sick from the temperatures not staying as cold as it should. Any residual ice may bring the problem to the surface. The settlement in a class-action lawsuit against Samsung will help consumers recover the money they lost. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Copyright 2022 OULegal. Lead plaintiffs Ronald and Debra Bianchi claimed in their Samsung ice maker class action lawsuit that a defect in Samsung refrigerators with French door external . The letter should explain why they are filing the case in the class action lawsuit and ask for a fix or proof of warranty. Though the parties are still mediating, a court hearing has been scheduled for May 4, 2021, and Samsung has submitted a response to the complaint. The plaintiffs have been filing a class-action lawsuit against Samsung for the past decade. The 9th U.S. The ice maker has failed (frozen) five times since I purchased it. Walmart Class Action Lawsuit Settlement Announced, PayPal Lawsuits Class Action Filed Against PayPal, Bank of America Overdraft Fee Class Action Settlement Approved, Class Action Lawsuit Against Progressive Insurance. Are there any pending class action lawsuits against Samsung (for refrigerators with defective ice makers) that we can join? So, I set it to 37o and am gearing up to remove and clean and then spray disinfectant on the walls before I reload it. I would like to join your class action law suit. with a fix. While the claims process may take some time, the compensation provided can help cover the costs of repairs, replacements, and related expenses. Have tried for a week to get service to see what caused this problem and nobody responds to my pleas. I have called the said repairman in our area at least 8 times a year since this started it. So, I gave up and decided to call Samsung directly. Last but not least, you can participate in the lawsuit by calling the law office that is representing the plaintiffs or registering on the official website. The lawsuit claims that the Samsung refrigerators have been recalled multiple times, but have not been adequately repaired. The suit states that Samsung has failed to issue a recall, repair, or replacement for consumers affected by the faulty fridges. I replaced the icemaker, and ice tray/doorstill ices up regularly. Claims could be submitted online or by mail and had to be submitted by a specified deadline. Required fields are marked *. Please let me know if there is any way to be part of the class action suit. how to join samsung refrigerator class action lawsuit 2021 - CleanWorld The judge is now working with both sides to find . Class Action: Samsung's 'Black Stainless Steel' Appliance Finish No Samsung Ice Maker Class Action Suit - YouTube Regular maintenance can help prevent common problems such as cooling issues and ice maker problems. Attorney Mike Morgan claims that a government probe into the explosion is necessary to determine whether the Note 7s defective battery caused it. Please add me to your class action lawsuit. Any suggestions? Samsung customers file lawsuit over allegedly faulty refrigerators Consumers Sue Whirlpool Claiming Refrigerator - Top Class Actions Also fridge temp fluctuates from 50 deg to 37 deg. When this issue became big, a class action lawsuit filed listing over 20 models of Samsung refrigerators which the plaintiffs claim that the ice makers are defective. The plaintiffs are seeking a full refund or partial reimbursement of their costs. The ice maker will work sometimes but not all the time. After a couple of years the ice-maker started freezing up for both the down and the freezer. Where is our consumer protection? Can someone post how to join the class action suit. The Samsung refrigerator class action lawsuit was filed in Virginia after consumers complained about their defective ice maker. So they sent a contractor out to fix and I have pictures of silicone that they put on running down the inside of my refrigerator wall exposing my food! Consumers should expect to receive a response regarding their claim within a reasonable period of time after submitting it. According to the lawsuit, Samsungs french door refrigerator was aware of the flaw that causes the battery to overheat and the phone to catch fire but chose not to inform customers of it. The company actually told me they are not responsible for any icemaker problems and cannot fix them. Furthermore, the plaintiffs allege that the manufacturer has failed to issue a recall. Thanks, i also have a sam sung frig and have the ice maker changed and stll week after week im defrosting it cause of ice build uo. Pull-out drawers for the freezer compartment. You might be able to join a class action lawsuit if you bought a Samsung Galaxy model after March 8, 2019, to demand monetary damages and a halt to any fraudulent or deceptive marketing. I asked him about the ice maker issues he told me he didnt know if any but the cost to replace it included a new mother board about would be on the upwards $1500.00. Thank you very much. Electronics giant Samsung is facing a class-action lawsuit from customers who say some of the company's refrigerators don't keep their food cold enough. Its almost like Were being punished for a Name Brand Company that should put out better products or pull their refrigerators instead of continuing to sell them knowing they had issues. The group's moderator, Tom O'Shea of Ohio, told CBS affiliate WTKR that he's trying to help people get refunds for their purchase. The issues seemed to be widespread, with reports coming in from across the United States. Samsung Broken Refrigerators Class Action Details The class action lawsuit filed by both Ronald and Debra Bianchi is seeking to establish a Nationwide Class consisting of Samsung customers who have bought a defective Samsung refrigerator that leads to a series of different problems. I paid out of pocket to have the defrosting issue fixed, and thought that would fix the ice maker too, because I thought the ice buildup there was related to the ice buildup in the back. I forgot to mention, cubes or crushed feature doesnt matter it all comes out the same, shaved. I am also interested in entrepreneurship, gaming, and basketball. Ron, You are good man, you will be lucky to gat a piece of paper from the settlement, IF there is one. However, some people have already received partial refunds or even a full refund from Samsung. I have a 12 year old fridge, Samsung French door model with the pull out freezer on the bottom. Samsung Refrigerator Class Action Enters Mediation How do I join the class action law suit??? Samsung Researchs latest AI and robotics technology provides the answer! The ice builds up around the bucket causing the bucket to have to be pulled out and de-iced. Samsung declined to comment about the refrigerator lawsuit on Wednesday. So I said well then leave the ice maker ticket so the tech can check it out! Silly and genuine hearted us we went on the word of Samsung, guess what? I want to be part of the class action please tell me how to apply. This became very annoying and frankly should not be a problem on a refrigerator that cost us $4000+! The K9 performs admirably, with a long shooting range for firefighting and a fast firing speed for real-time, laser-focused firepower. Im with the hundreds of disappointed consumers on Samsung refrigerator, our ice make has never worked properly and it doesnt keep proper temperatures. When I press for ice it comes out like shaved ice. It can also extend the lifespan of the refrigerator and ensure that it functions properly for years to come. Its annoying. Just refund us what we paid, period! Latest Samsung Watch 2021 : User Experience. Same issue with Samsung Ice Maker. Thats a rhetorical question.. my model rf26hfendww has a recurring problem such that it apparenly freezes up then does not maintain refer cooling or freezer temperature. How do I get into this lawsuit I have a Samsung refrigerator trouble from the start with the icemake first time warranty covered but it just keeps frosting up I have a model number RF265BEAESG bought in 2018 serial number OATU4BBK1001158V how do I get my money back I need a working fridge. Now I am experiencing that not enough cool inside the refrigerator because the inside back part is frozen. If another classaction is started count me in. We called Samsung 8 times being told the ice maker is not covered and there is no way to fix it. How do we get on the list? A: The amount of compensation that consumers can expect to receive under the settlement varies depending on the specific problems experienced and the model of the refrigerator purchased. If successful, all members may receive monetary or other compensation without having to appear in court. My icemaker leaks water, freezes up its a mess, very frustrating. Around the same time, some customers filed a class-action lawsuit claiming the ice makers on Samsung refrigerators with French door dispensers have ice crystals at the bottom, slushy ice,. We have now given up on thawing it out and now we purchase ice to have cold beverages. The settlement will help both Samsung and its customers avoid future problems. can anyone tell me how to join the class action lawsuit. I want in on the lawsuit. We found ourselves having to defrost the icemaker because of excessive ice buildup inside the maker and it would then dispense ice that is for a short while until it needed to be defrosted again. I weekly chip out the ice to prevent further damage to the floor. Despite Samsungs assurances that the S7 and S7 Edge versions are secure, owners have reported incidences.