208-890-2056 For the best experience on our site, be sure to turn on Javascript in your browser. BBB reports on known marketplace practices. Check out our library of quick how-to videos. For the best experience on our site, be sure to turn on Javascript in your browser. Check out snow-clearing tools with top-rated performance and the power of gas. Seems like a very shortsighted thing for them to do to not support these products after the sale. (800) 411-0150 So, I loosen the blade a bit it worked for a while then began to rattle as it came loose? The repair/service/parts business for many companies is more profitable than the initial new equipment sales side. Their warranty is a useless piece of paper. EGO Power+ is the next generation of cordless outdoor power tools. 877-754-5999 Check out snow-clearing tools with top-rated performance and the power of gas. Bought a two stage snow blower which broke. Find Local Service Center 2105 Forest Ave. San Jose, CA 95128 (408) 947-2509. To say I am beyond frustrated with Ego is an understatement. Asked me if those are the "green ones"? Yes but I found 2 local dealers willing to service Stihl, so I will get support after the warranty expires. 800-950-4458 Register your product, access your account, learn how to contact us, get warranty info, find SKIL manuals and parts, or request service for your SKIL tools. This is unfortunate. (800) 926-9768 Electric motors are usually pretty easy to fix, generally the issue is just a loose wire, a short, the brushes on the motor, etc. Find Local Service Center Customer Support Call Us For all customer service requests, please call: 1-855-EGO-5656 (1-855-346-5656). Has to be a repair center, which is apparently not all of them. With just one touch, you can easily change the speed and start or shut it down. Find a echo repair center near you today. I have tried now twice to bring it to this service center and, despite being open from 7:30 - 4:00 pm on weekdays, it. Repairs seem impossible: the selling companies don't have the ability, can't get the parts, and EGO itself is almost impossible to contact. Find Local Service Center I've had to replace two batteries though (both under warranty) so I wouldn't say they're a perfect company by any means. Really surprised to read such bad reviews. This company is truly a joke save your money, energy and time ! our company. It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View), real-time traffic conditions, and route planning for traveling by foot, car, bicycle and air (in beta), or public transportation. How did we create this buying guide? Find an E-Z-GO golf cart dealer near you. Phone number was not in service, and apparently out of business. The performance of our battery packs is equal to or better than that of a brand new battery from the OEM but at a fraction of the cost. 217-735-1590 It's almost always "greener" to keep something around a long time rather than buy a new one every two years even if it is old inefficient technology. I used with ease the Whipper Snipper and Edger on front and back areas using about quarter of power on BA1400 Battery, then after mowing (Scott Bonnar Barrel), I decided to trim hedges again with ease due to power and sharp cutters, using just over another quarter.Highly Recommend.David. 2 x 7.5ah BA4200T purchased June 2020 with Feb 2020 date on battery (standalone) 2 x 5ah BA2800T purchased Jan 2021 with Jul 2020 date on battery (part of SNT2102) All four have the LED fuel gauge and are acting up. Contact a location near you for products or services. Not even a timeline for someone to get back to me. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. Valley Medical Center at OConnor Hospital ESA Service Center , See Also: Medical Preview / Show details. Instead of having to switch back and forth between apps, drivers efficiently control their queue and see passenger info all in one place, making it easier to manage rides and get to where theyre going. About EGO .Environmental , See Also: Navigation Preview / Show details, Ego customer service and replacement parts. The store will not work correctly in the case when cookies are disabled. The plastic chain guard with tensioner has a plastic peg to anchor it in place, that broke in the first 2 weeks. ( Mobile device, Home Appliance etc.) Find nearby echo repair center. Youll get tips and tricks on equipment set-up, preventative maintenance and safe usage of your EGO POWER+ tools and batteries. for pricing and availability. All rights reserved. 1-800-223-5168. Find Local Service Center. Step #4: Clean The Fuel Bowl and Nut. 1-866-902-9690 I can appreciate the frustration but my sympathy is limited. I live in Silicon Valley, arguably one of the most green-friendly and high tech places in the country, and no one will even take a look at the mower -- not even dealers. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Batteries are garbage. 1-800-652-2321 Like all tools and equipment, products sometimes are in need of repair or replacement. As someone with experience with Ego customer service I can say they were pretty easy to deal with on my end to replace a 56v battery that went only a few months into ownership on a new mower. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Verification can help ensure real people write reviews about real companies. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. As a technician I see way too many ego pieces of equipment in my shop for repair or replacement. The Home Depot Service Center Alabama Birmingham Huntsville Mobile Montgomery The Home Depot Service Center Alaska Anchorage Fairbanks Juneau Ketchikan Kodiak The Home Depot Service Center Arizona Flagstaff Phoenix Tucson Yuma For all customer service requests, please call: 1-855-EGO-5656 (1-855-346 . They say you have a warranty then give you the run around two supervisors at that! (800) 828-5500 3 times still waitingfor the log in to go through. One local shop I talked to, that didn't sell EGO, said they would service Greenworx. 2021 Copyrights. Be the first to know about new products and innovations. You will find contact quickly with the information you need. Improve your operations by interacting with drivers in real time. Their customer service is terrible, their batteries fail, and they don't keep their word. +$9.99 shipping. Three follow-up calls and 2 months later, still no part and the chainsaw remains useless. Paul is honest, knowledgeable, and friendly. For the cost of this service, we will open your battery pack, replace all cells, test, and reassemble. Find Local Service Center Support and Resources for SKIL Tool Owners | SKIL My house came with a washer and dryer that were out of warranty; I expect to be able to get parts and service them for years to come, and I have. To find your closest Service Centre, please follow the steps below. Cases, connectors, and circuit boards are re-used and are not replaced or serviced. Find Local Service Center WARNING: READ EGO'S WARRANTY BEFORE PURCHASE!!! This company is truly a joke save your money, energy and time ! The wonderful world is all around you, waiting for you to discover. Rant: impossible to get Ego lawnmower repaired : r/lawncare - reddit Service Centers - RYOBI Tools Warranty should not be the end of life of a tool. This web USDA Service Centers are designed to be a single location where customers can access the services provided by 403.784.3518 I have gone the entire summer without the lawnmower. We recommend it's best to contact them in advance to confirm . Scale confidently, backed by our infrastructure. My first use of my Christmas present an EGO 4 piece Combo Kit which was more powerful than my old fuel Taylon. They had me try a number of things to see if the problem was the battery or the charger, turned out to be the battery. information on how to contact them. As for the strummer that last about 15 (if that) on a full charge (according to the charger) Personal I am going to binboth these items & go back to petrol. We have been told it has been fixed and that the service provider took it back to Lowes. Store locations - EGO Power Plus The store will not work correctly in the case when cookies are disabled. Especially with EGO customer service not being of any help even if it's past warranty. With over 25 million updates from over 1,000 sources every day, Google maps have the up-to-date information the users need, right when they need it. The "deal" part of getting it cheap is these type of risks right here and something that should be factored into what is purchased used vs. new. Find Local Service Center Find a new blade, spring, washer, or other part for your EGO tool. Join our peer-to-peer discussions to get your questions answered, share your ideas and feedback, and give back by helping others. I've tried to troubleshoot it a little myself using the EGO online forums and Google (reset handle clamps, clean out the underside, lubricate the rotor assembly) to no avail. We see that youre on the North America site but appear to be outside the U.S. and Canada. These issues have been occurring since the start of ego and I have yet to see improvement. We were instructed to bring the mower back to Lowes, where it was purchased, for the Ego appointed service provider to pick up and fix. Google Maps is a web mapping service developed by Google. Mower has an issue. LM2130SP thought this was a great machine until I had to "change the blade" to use the bag??? 1-877-466-5225 Find Local Service Center 1-800-652-2321 1-800-223-5168 Find Local Service Center 920-756-4688 Find Local Service Center 361-444-3396 Find Local Service Center 217-735-1590 (877) 477-6669 866-206-2707 403.784.3518 (888) 407-7626 800-345-6007 (800) 387-6018 (800) 633-1501 1-888-332-6419 (877) 986-7783 Find Local Service Center Does anyone know who EGO uses as their authorized service centers for warranty battery repair or replacement in the USA? (866) 788-7394 Over the past 2 years I have intermittently called and emailed, but now they are denying my request to fulfill their previous commitment, and they lie about my prior attempts to contact them. Stihl warranty is 90 days for commercial use and 1 year for home and only applies to the original owner--if this mower had a Stihl badge on it you'd still be in the same boat. The Government may monitor 800-344-3371. 815-539-6954 Find Local Service Center The EGO push mower is one of the best out there, and its also one of the least expensive too. Find out how we combat fake reviews. For Z6 specific support, 1-877-EGO-ZTRM (1-877-346-9876). Find Local Service Center (888) 277-6960 Enter your city, town or postal code. Also I have experienced time and time again new units failed right out of the box. It goes against our guidelines to offer incentives for reviews. Welcome to the EGO Community Talk with other EGO owners, find answers, and share your tips. The problem is this is not as profitable as selling new equipment and forcing obsolescence. For the best experience on our site, be sure to turn on Javascript in your browser. Ego Lawn Mower It was great until the battery failed and because it was under warranty, I contacted them. Warranty Policy | EGO POWER+ My point is, that if these companies were truly trying to be "green", they would create easily serviceable products and available replacement parts. Same problems with these units are still occurring as of Feb/2023, What a beauty. EGO attempted to set them up as a service site while I'm standing there. 1-800-223-5168 We love hearing from our customers, dealers, and the media. Find Local Service Center Cases, connectors, and circuit boards are re-used and are not replaced or serviced. What would you like to do? I'm all for going green and such but a gas mower has never let me down. Ego finally relented and referred me to their local service center. Consumer gas equiptment is becoming less repair freindly as well tho. Find Local Service Center Step #1: Check The Mower Carburetor Before Cleaning. Find Local Service Center Find Local Service Center this system constitutes consent to such monitoring and auditing. For the best experience on our site, be sure to turn on Javascript in your browser. We later learned that it was 3 weeks before the service provider picked it up. Find Local Service Center Find Local Service Center The echo repair center locations can help with all your needs. Anything more than two acres and youll need a commercial-duty zero turn mower. Get started Not sure what's wrong?. Ego Work Glove Large. Lawn Mower Repair On Tennyson in Hayward on YP.com. I did the Greenworx battery mower and really liked it. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. I can only imagine how annoying it is to have to charge those giant mower batteries after every one or two cuts. I finally found one HD the next county over that is one and said theyd evaluate it, but they need to ship it to Phoenix to do so. Packed up my lawn mower and went home. It has a large 21 cutting deck, which is perfect for people with larger lawns. This Ego Power Plus mower's touch-drive technology makes it easy to operate without exerting a lot of force. I've been looking to replace a part of a string trimmer that just over a year old. We use dedicated people and clever technology to safeguard our platform. EGO sent me to a warranty repair facility in Orlando (1 hour from my home). 800-780-9889 Please let us know if you have any questions about the EGO POWER+ product line, troubleshooting and proper tool handling, safety concerns, or questions about However, we contacted Lowes on Friday March 3rd and were told by them it is not there. 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