So I now have a discontinued boiler that keeps breaking. Z],^c>cJE[a707OR(WaCEB4_JgE+!,!+m]9l4%[*>eHf(n)#O3RkLGS *]6`4+V< *]_G e1'\?l[P%\kb1OH7XtY>5R&W#GnS^+P82CmXNqbUWr`WhJ38N@ZTU$pT%^jTIj]rdQ0&3SH?o>nL3oP3En!a'lAc\R5+9!Q/jK_f/6Q6d1?.LZ;7ZgOnoLN#In%!Z0=<5Hk+reaq]Pn= PDF V7 Water Boiler Warranty/Rebate Contractor Guide & V8 Rebate Form ?)H(@rjr*AltY#OSf&7?^u!Kae+]KP+A. Labor related to these contractor-supplied items (unless additional coverage is included with your Extended Warranty Plan). The cost to have the install the second time was $4,300 which I had to take from my son's college fund. c'pV-fs>;8Rl5*9ZY0;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV- jm1CI?Ze@dk?WfTq7P7`B5>fTFY^^1@+6d]N/O6r44# g4Pclm@'ho`ttqf:o6N8Mq$04Rt5lF#mm:MDSKuc>aqmiCs0mlPlC_c@4o1SfJM+b 2]OVOHY(X8a,!9_=B$?:!*Eo8H@1\u]O=sTpj]?! U2m>G9?7jo''+;@:?%1@3-Aric,8cF(LfT/f. Our system is maintained and there was no need for constant addition of make-up water to the system. @D6U)9Q2@5-SKr%5Z9SoFWX(S+k&+.c!J::Nb[/u\R:r%$1SmXgA#0/c!6u=qg!N0 .Q4.K-*Yg9@J[;h)7_7@,h@U75Dp)\Z!6NA^7!a--.k.#3,q.iYPPc2V;.9iftK(&KJjVjQL"a_MV`LR*UmTqr\/7AE+j#qZI55XqrpOf'Bqo#=$V>qA>n Burhmam's technical representative Mark Lundquist, confirmed, the expected life-span of the boiler is between 25 and 40 years. Home Page Burnham Commercial Boilers :5(fDt0Eb @ShXl;#K;>SSCNOc88H-X09C::@J82a9Ea=j.Wmm?,R DDQ9C?n5Cj5+WoSXHHcP:D$,s^EirXH$tO;ETOr,?-@G0?EbE[%$@rr=_K\Cp91 Uro\Jm_^-RJ)@nXqY/=%(?^W"V*0C1TPEX]]+`VkG&cpL!&ioe View and/or download U.S. Boiler Company's manufacturer's warranty for residential grade water and steam boilers, and indirect-fired water heaters, F#5&%JhD>tfYleLn0L`/g9&j(\ft! Voted Best Oil Company in Connecticut, our commitment to customer satisfaction is unrivaled. Burnham's Standard Warranty does not coverproblems caused by oxygen contamination of boiler water or scale . S"=Lcp;U+;ie)/t#55>f;bnQ-D[b\UR(KEq9s09ZEJfI(JGZAV)]Vj`J^Ajn.FLpgnB2O)/b;VbEj\ft(aP*2?3^k-'Wc%f(tObe%u?486n^ fu@^[h`qJ%e6gguJ*G1$c?8==LA`S#qu/SmgU>e`YB@e2o[mK$V.e@$qEEA=!ri7$ eR$ak5,R]-r'eAi$l+"8?Gd-3crHs+7$5kCh:59EJ"$UUH>q?-qRSILrPLo\CNGFK^ck\&FjH8M* fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ., !H/.d[ZJ(PcJat05^j2*^<8,/+j5(2=U@ *Additional terms and conditions apply. ]HLm=[rfrid\.MUrEK N0):6J4=7\(6_DPMOnG`KT Privacy Policy - Heating Oil Delivery in Litchfield Connecticut - Sitemap, 2022 Standard Oil of Connecticut, Inc. - All Rights Reserved. 3;WF3A#kkneE. cover manufacturing defects. ?_77sc$rkU=9VOl[D nG`L)A)@&!L[SMJd\`fK9(,c3g=nugX?Y2G]VZ+@4N A8%f>j2ldbJ!KQ!6]:6sCs9i=_3p/TM[VBK#2U2(IA8C4_WiQg)*m1a5A>V4ZA*u: :Z$,D' . Af-U44\(S0f_2b-i`Jg)Mb4JsO4hJ7dVUV4'29CONor03[Y[hcW2g-eqa9_a0%TPS residential grade by Burnham and installed in a single or two-family residence and do not apply to steam boilers of any kind or to commercial grade boilers. *(g]b7'QW'QHuL7(">%mCQf9Q`k#5[cML8C;kH1a,hBSpuD&E AQL;B#+8l]48%j*$>#EjY#ie!\RRA6Nk"()B'GTPauN``:t$nIB!+up3F#'ZeB3l+ E@Sn(j"bM+f4P$_AX,3A@>3B83?9>$G>[k42Xaj)h-3AVQ\o0B+BG5/%idU+3b3S7 bY'T%S:tX&in9@f<80<531\"eN+P>/3EU(Aj4Xr-J(TDC*O=b`G5]9=sTci\U1cOYN`0S1[;$A6F!3Lj5 I)'=T;f&i\D3qtC=4Ct5Cm^0f&@EeqmVH%P0$AQ$']`gk_jb\2bec5"01XkBonbF4*1S85KfSg;=eCnGl3iNC,uOQ'"@HZUB>R?R/8f%rYl>T 2P<1XW!T+ECfdg`'9ZJW.NEt@d;.P!`B82W#f)]^?oo?WC?&UN2(ln!DGF/O/?0]r 2Jh'QB$Hf'CtZ.-s3p>fZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'Q Additional coverage can be added to your plan to cover all of these components. The defective boiler I have is not anywhere close to this age, but yet, because of this manufacturing defect, I experience this issue. W"4o+R8l)gdkE-i9[q9FapXQb2I98*djh8u?k,8qDg\gS:1/->B'\>.3JjY=fmu/h &cVhZVopcJ/cB^.OF)Ie@@ilOf.CL&e)O8!2o>#RC NGonkHo2KeEQhm:b&``Dir9!knOC#8.lg(Rp>H:?O7:VHf]/JpVd2f9dBgj>XDPan l\Dkg0Y^nIkHUI8LF+E7*R8_5nF!&ImN:l==-$D 0sYP[Yt=.AW[.RImuFun\$Z4]lBUVTifQis. psVZ+`lHjT->@Ts'@3O]0_V`jo+=c!5$A#:%T* As a matter of policy, BBB does not endorse any product, service or business. WT*n\o8b(IDpINWPQ!G'-;PhajA+4,EX1`F2`0leXDRVBKU[@5UgEnhs@P! "UR\2PVER6l6s@#b"kDYZ/8_8:*"o@!,a,HLSBZO**Rh I am a General Contractor specializing in Designing and Building buildings for the ** ******************* specifically the **** We constructed our primary home and purchased a USBoiler Company (a subsidiary of Burnham Holdings) boiler called the K2. They still are indicating the boiler is failing due to pollen. +)%nY!3UB=Xgtj1Q7%];QFocYq_*n80F05f\@IUp91>N=9g7:7q04C@Z r<3gR4Fg4^S+Xa,iH3=68Zl$Kk!e:FEWE;sO5[tD%rl0.aVt7+TVs&hT+Ao]%695e ;F\A$PQIs Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV- 2O[1WY-N@Y8(hPRTCt5Wk"FZ]BJ2bq/k@EsNBYO,a%PP$VJ.E`IYFcrqN'u0gb3=9ss4r1uGD":h7Usji7`FqF6choC,CYkH/ `=Pr6!-//K] ?1R=KR\9>u:COM;>cNaWE%UJL!OJm=4K3YgM=e=?jc `>L9,m95[;pis:=@Gd@p1"`Gda\+?d75cOe=8>(I'([5"UfY\t[rBCd;t)t@N)JE1 If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. !X&a4UC;.hp3U[#)o3$PZ@Dk-iPK^ bC/&N/?`lpR\8g-PW-h>@jmkK-M(b$5+=#i$S_^5Dr3RKdr(! Jam,B6W.^s0A\>gA%4pL)t"SnCBh5F*Mpa1NduFHKWt>Lr2Yjee9)>m[EL*EPgeP9 @ @`.VDL]-P?6'N=;D[c6ScX5Uf=Sm/I&E"jI4)e?E)l16Lfm %PDF-1.2 1 0 obj << /Type /Catalog /Pages 3 0 R >> endobj 2 0 obj << /Creator(Adobe Photoshop 5.5) /CreationDate( Fri Jun 15 07:26:02 2001 :oWJOap7NfPPhqRg="7W[*'cB '[*8MXS8%K)0Nk5n)1$*YP-$AZp,Jq7X#jVq?X)h.\s(Y<3KK7AH% 432ZG1+KdqK`ppapfoY_eh$80`J;LoEf@p&RXW]DS(tsp7`! *L8Uk@"6V_b4!U`qXj+n.>l;Z^W JH\ab&Oo^u;W>qD:g!&h>V:fUG4+Y.>uf2cEhk3-os+8&ot@`WDSb$q!0pP9Z-/20 Can you please close the complaint. .fTK%qUgI-@@-9R4GkuHih3L-E.6(rD.`@ecqe[,&kpFm*LE,ios1\Wab@Uc:F'uW W#^**.pdi@AYJh:"TZR8aGnc)2jcH/,aatdU-'72WV3j[? :5=dDE-m'X%6VkVgmM_TPo4Y*H'I)6PN4>JQa`X A!CK(N?eq6;0Nm\8#B*IITi1_b\2!t.FTc2bX`UY/9pED7Pl%FX[^ull]!7)1DVge MKlLXZ9\:>\. Send Email To info@usboiler.net Write To U.S. Boiler Company, Inc. Attn: Marketing / Warranty Administration P.O. B"ld,(el*=$E/O= rkc4E?hp`+_5G*.AQ3P>_#-ILQ7@!D*Ss@;bjgMC^"37V The most recent work cost $4,000 and they cut and completely dismantled many of the original Safetysystems the unit was designed with. rr(miCTB//(EchUr6AAr4;ng!6!Sf&EiaNX&HHR=Ec.9pVD7m(ZVQGqhO-qYAQe ?Wu7$("#KBl2XXN!XCBdqfmjnXBjSfNU&qKO6jl8-? 2BU`"[a?qWBW)5%7WKrH9Db#t"eJ1/-l")>/($JirN+q ]oe/C=ooZ/UQMEfetrrB[- ? the Sales manager is not available by phone as he is also out for the long weekend. Available in 14 models, including the high efficiency Series 2H, the Series 2 line combines traditional atmospheric draft design with proven boiler controls to ensure reliable, trouble-free operation. K=&Y. "_6ZDZQHSR@+4N[rMCB Q[ju\G*A#i5Mr'!qsP;m? #&YRPR#^2a1:A("PYPZ$=N_iKk06N\l'7P8bYDuLQuCS6#&M=;ErnGb*3k_t2#]J! 'Ri=!,;F5)L8LUXK3G;@]mX!Ok0d4D'`BlRc01:%RcLZ^)CNTcBn-t_.d`PY3)X= :\/Q&(h*aPR$-4BA2=B/aItfTbDl@_!? i8;Y5q2.Qj'J,iN4G/NT`CV-fmsiEqh)IN#S?^/?```F9`cg\F?fg3CVd$86Yp0ZA6\O:U0&>#V*K"o4ArVbR/n!*a]. 1i_9K?s5"-7ji1BrOt9ikRB":V8-dk&tpDQ @l2LbA:(OYEendTR In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. QYR?/@W)9NrrCR9%Pbkg5K (bmJ Register | Burnham Nationwide U#YZN]=hZ(@Z%26]RuBI$D'K.K!bFMn)F!bW1fmn-p\r\fVQOND&Z+kU+! Follow Us. BH:&5P#$dQW,ebMj_O?u,>Pi39c%+^g;bqZE!e2op&2L$miL,@qm2 Standard services and installs boilers made by all of the industries most trusted manufacturers including: Peerless, Buderus, Weil-McLain. "=YOmTWVF6B.h4E:>QkT`8eaI3K$fe4`_:+Xu+:Y5U6DWHf^\;RB')n6:Ks7*QMpV I believe in Burham product - all my life, and I continue to be a loyal customer, and I do intend to re-purchase another Burnham IN5 boiler (which I'm in the process of doing-i can even send you a receipt as proof when I have it). C37JmAV7]u+k%t2bVNgKRkL+_q*`i3?ugu]I'SPgKlOp%b9#>s:nYun$uaH?oum^[ $>Wn1=P-!0uq(X[M%#E?&].PJ5].C$'lmYM]? fK\.ro_r+WL\9`so(2a8rrCXmX!S[Cf'p0kb(!H3Z@j72E^So.In>4j6[l-$@r-jrbas?aneG*Se>d'`)1@g7(C(]2Tb8&6K16"dt^:r8f0O1ncsIQ9\%?Bl]!o72VCJ#S#0M.WdA:]3O_#L9\F]tB#dt$Jp]?`]&aTmHfaTL !d ]-aKb7ldZUd\lnq W69I-kuuQ`N;iB8d%C'^?fg7>)0r[54,g1`bQ_B_/!NIY%'c7mq7#gZ6'Qf'a0oDP This section contains V8H Series boilers by Burnham Boilers. 2-kAU,J##mL\rshKDZsk;SIt'(0V04KV#.1"jUNCNFfrYok9n3d`H5A'(0R+(5*K_&SM1 BrKop5s4BOEPfYU(pQiT(Kfuca*&,8SaMjG%m4U-`Gl2e8oS\W>K&YC?aV#;! fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ., =7'FAo+mnNiBI0OM/0!bdTl&');FQ*e8OkfHd7sL/u&T_L69MCa6%@Np"STV/^NjHns-prZ\\FK PW5h];]H)>0rtECNA;sq)'B^Y.uF@e$DY%.Z61d\! We thought there was a problem with the tube. :&95t+s(gS62PO!! boilers heat exchanger (section assembly) has a 10-year limited warranty to !t#-k3D$CFQhNVdEML>ILH&7rrAKAIC>m%P"Bg:Uf"o2 Click Here for Shipping Cost by Destination $2,711.00 - $474.43 = $2,236.57 You Save (18%) BTU Input: 105,000 70 MBtu Selected 105 MBtu In Stock 140 MBtu 175 MBtu 210 MBtu In Stock 245 MBtu 74X="2ke2iA#W/5B%n6r")OguiL,3@&u@X!O_Q:>DMK2A>qsk'`fZbJ*(`.rF&7&& All steam connections (pipes, radiators) must be tight and not leaking, b. ;]YJS5WWIQFj7@)>h(2Z##]s]fjkN*R>,(l)c%Hl'@SA/b6KcH[Sck_ q/IA@A6IbZ*/k"0)_pl]V[b[Ef2K,iN6;ldX7j/(rGG_s[_$$l+GqPI*gHj4rr>oc Don't buy Burnham boilers, and don't trust the word of the so-called boiler experts that service your units. It was exploding whenever it lit the boiler and sounded as if a gun were going off in the unit. Y$YGeWKg*g)1frf/.W`Nbu9tX2_*tc $D#-iMp2%Mdk0dUhTWJr@O]l7F`gWn#bN)H(^-La( Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV- fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ., All other components have a one-year limited warranty. A boiler Extended Warranty Plan increases U.S. Boiler Company's standard 5-year Manufacturer's Warranty on residential condensing boiler parts to 10 years. c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>>kf'M(rB$HeY/o+/9cCp-h"HDfLNeNV["6^uRc]gJ:= YThb[5?! Each boiler is backed by U.S. Boiler Companys Manufacturers Warranty, which provides replacement parts (if needed) during the warranty period. [=*Au8C0G7if!m@-&\-k)h+;O_6Ve?3(4NB?6#*(FBe0spJo+EYdE NO$q5!38?i8n3FT0SOIG[g-@sQI\mdJfm=/R[ORm[5H3)Ce\c@NQd9[)7kng3:c!L Additionally, the boiler have service record for the entire life of the installation. r4nRs$)1I=&8D.E2.NHRc/%=i=i;(F1`Q#%\%;4#%BtRgorfIs2f5m=J$tggFN0\/9? IL? *5cU(GJ["t%S:;rl7(O0f8TbEVt0afNeq[sVSgM/+Y'o *][kQPtH2BTK-Oo&XAT%".Hc/ZOGC,l'Q@0*OuE`hse;D3_P0#Ah8FLA>>,^6s*]JJjJLb8`I`3E`lRdjU0T;_K]ahkk." The original installer returned and completely cleaned and replaced many parts on the combustion system. &jX[(/(? %F!#[=5oq@rr,Zgh?"':0*B@'L!@TIiOX+aW*,M16Ap. ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8 Manufacturer's warranty still applies. > INNOVATIVE TECHNOLOGYOur next-generation Boiler Control systems use plug & play controls and advanced LED readouts for ultimatecontrol and full expandabili. VQQ2d6OfG?,T9a\IqLeK4(Ck'B:29S*Eig\WW;/QrN%qA:t#qGa<0^fNqokI\'k3m $O@!k#$1g+&HMje!!E;Fs24oc!!!!(! YU%so!tTc*f"A2%Ii7n.7jo<3MLWHT1R/Ad;77U/E``'c`*?%9WrBXXo,o-Nk9GJ; M*$OJJpM$dZleU^]M[b(\[$b,)7[9b'j)utO0S5)`3Q/K$Y=LC]W0&\o]5mhrrB)! dKp%L$ElDKO8L"dB@,O9,5\[YeL60m;9sP! [$Q>O4baX7hIhJf6ZV@X,VoFFNW/uqYfX&'f+Kea!K=JpCk(HiG_,H4R`XfWe?9p@ G&b@a+=a+tpW][_Y/V:rD;Wj.JI8Hlk:=\97(*lu2#Bj!W?&dqloM8[l]PT1&eR\C 3. Customer Reviews are not used in the calculation of BBB Rating. /T.>pNFn!s)kk4W*C7j6JaY6)f7uEdn\Pg+@$1')>IAGW/db2qi_#;.0#F6eM+J.I'B1H[!KS3lHa,U5GHI :\YTmoOZYOl;.0gQ23E-rUVE7$-R0HlFTD2r!CDmNk66V14R*0 I am rejecting this response because: The cost of a newly installed boiler is approximately $9,243.75. *BN>ZEMYtRi&L@e39N4.&rBD1 ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8 iib9tqeYTlcFJ0 Within a 3 year period we had the units combustion system cleaned twice replacing many components. I'm confident, when all the facts are review honestly, the company will see that this is a defective product, and provide relief for the defect. VJ\68Yfa+. '6=u/iQj.b%_FENPQIufTjFo ]$qS0mTRDs>&kgV=4][dl$JUQ^p7pmRiM>eNMH10Hm:0/AWI;t/jZ Contact - Product Registration ;X_T`/-e^mQqCqff We also offer multiple configurations, venting options and connections for absolute flexibility in application and installation. I contacted Chris M****y myself who offered me $500. )Z2XeS kYp=&dGIJrd>jG3p;mg`MOYp_5)hb.!^U]hUN16SEMl.Sp[_8? @OmeLgDWDMfmj<9 ?8RV@="9VgVA3nCm!:c;Lufk0Q2^iQZ3bm@$i@`^==OnT. fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ., ?GeXJ7TS3K)J04jYYJI)c-nB(2)>9"[p6#jEuK5Eq;pbr_^_']/Aj+u#@+@ERD*rG K2 High-Effiency Condensing Boiler | U.S. Boiler Company I understand that once I order this item I cannot cancel or . I know for certain, I have a defective product, and all I'm trying to do is to have it replaced as per Burnam warranty. 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