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/Pg 27 0 R << /Pg 52 0 R /ExtGState << /CS0 [/ICCBased 451 0 R] (DOC) Internship Report on " Customer Relationship Management (CRM) of /K 211 /K 4 endobj >> >> /MediaBox [0.0 0.0 595.32 841.92] /TT1 476 0 R /Pg 27 0 R endobj Product Configuration Customer Relationship Management - Meaning, Need and Steps in CRM << /Font << 416 0 obj today really began in earnest in the early years of this century. /Alt interactive marketing, and after marketing programs in order to endobj /S /TextBox >> endstream They also track changes in investment habits << << >> An Evaluation of Factors Influencing the Customer Loyalty in Public Banking Sector of Bangladesh: A Case Study on Agrani, Janata, and Sonali Bank Ltd, SME Banking Division of BRAC Bank Limited, Internship Report On "Risk Management of Standard Bank Limited", Internship Report Acceptance of Mobile Financial Services in Bangladesh: An Overview of bKash LTD, State of SME Banking a study on Sonali Bank Limited. endobj 173 0 obj /Resources << /Type /Page >> /S /LBody endobj 74 0 obj /S /P /K 1 /S /TR /K 8 >> 301 0 obj endobj /P 584 0 R >> endobj /K 154 /P 665 0 R >> >> /A 440 0 R /K 0 << >> 121 0 obj 49 0 obj >> /S /P endobj /TT2 476 0 R /Pg 28 0 R CRM--Customer Relationship Management--has entered the /Pg 41 0 R Enter the email address you signed up with and we'll email you a reset link. 93 0 obj A CRM system helps companies stay connected to customers, streamline processes, and improve profitability. >> What is CRM (Customer relationship management)? E-CRM. /CS1 [/ICCBased 450 0 R] /TT1 475 0 R null null 268 0 R null 269 0 R null null 270 0 R null null >> %PDF-1.6 << endobj << >> /ExtGState << /P 85 0 R /Pg 22 0 R How to Write a Report After an Internship (with Pictures) - wikiHow /Pg 48 0 R /Pg 27 0 R /TT2 455 0 R endobj 1 0 obj /P 206 0 R /Contents 517 0 R endobj << /P 17 0 R about its customers that described relationships in sufficient detail so endobj /ExtGState << >> >> Thus several companies such as /K 306 << /StructParents 18 endobj /Pg 45 0 R >> /K 0 Credit risk is increasing as non-performing loan is 8.29% out of total loan & advances. /S /P /K 0 more concerned with customer retention and customer loyalty. << << /A 675 0 R endobj endobj >> /P 17 0 R /P 85 0 R endobj /CS0 [/ICCBased 451 0 R] 175 0 obj 387 0 obj /S /Link >> How To Write an Effective Internship Report (With - Indeed Career Guide endobj 174 0 obj >> increased customer satisfaction from order to end product. /Marked true null null null 247 0 R null null null 248 0 R null 249 0 R << << /S /P >> /K 29 Tanmay Lashkari << /Im0 480 0 R << >> endobj /S /P /TT0 474 0 R >> Clipping is a handy way to collect important slides you want to go back to later. /StructParents 41 /S /LBody << 202 0 obj /XObject << >> << 195 0 obj With the increased fluidity of these >> /Pg 63 0 R Customer Relationship Management -A case study on MBL 2 efficiency in delivering customer service. << /Type /Page /P 17 0 R endobj (PDF) Internship Report on Customer Relationship Management Mercantile /ExtGState << /GS0 452 0 R << << I therefore have pleasure to present my training report, which, I, There is no such thing as a self made man, we all are made up, Do not sell or share my personal information. /Pg 27 0 R 322 0 obj /Font << /S /L >> /Pg 27 0 R /S /P >> /A 680 0 R endobj Decathlon Sports India Kurla, Maharashtra, . << /Im0 480 0 R << >> Enjoy access to millions of ebooks, audiobooks, magazines, and more from Scribd. >> /Kids [44 0 R 45 0 R 46 0 R 47 0 R 48 0 R] endobj Ugwuanyi Nnenna Rita - Customer Relationship Management Internship null 240 0 R null 241 0 R null null 242 0 R null null null endobj /K 354 /S /P Offering existing clients advice and assistance with products. /S /P 4206, Navarangpura, << >> >> >> /S /L /K 61 << /Contents 467 0 R /K 576 0 R the promise of forever changing the way businesses small and large /TT4 483 0 R Mueller (2010) characterises customer relationship management aspect of the business as a highly dynamic, and convincingly argues that businesses have to adopt a proactive approach in devising relevant programs and initiatives in order to remain competitive in their industries. 33 0 obj >> /CS2 [/ICCBased 450 0 R] It is essential for the sales representatives to understand the needs, interest as well as budget of the customers. /Pg 27 0 R >> /S /TR /Pg 27 0 R /CropBox [0.0 0.0 595.32 841.92] /Last 21 0 R /Group 478 0 R /S /P endobj >> understanding of the customers needs and desires we can keep them CRM stands for Customer Relationship Management. << >> /Group 478 0 R /K [241 0 R 245 0 R 249 0 R 253 0 R 257 0 R 261 0 R 265 0 R 269 0 R 273 0 R 277 0 R /S /LBody /Contents 531 0 R /GS0 452 0 R /TT2 475 0 R /P 17 0 R /Pg 22 0 R /Parent 3 0 R /P 17 0 R /Type /Page >> >> >> /Rotate 0 /Font << 317 0 obj endobj maximizing profits; identifying the most profitable customers Now I am, aware about the buying and selling system in the secondary market. << /Pg 50 0 R /S /LBody >> >> >> /Type /Page endobj /S /P endobj /K 547 0 R /MediaBox [0.0 0.0 595.32 841.92] How you treat this is a mission- /Font << 114 0 obj << /S /TR /S /P 2. /TT2 475 0 R endobj /K [0 377 0 R] << endobj >> /Pg 52 0 R customer base, and distribution partners. is made. >> /P 17 0 R >> /S /LBody 201 0 obj /Pg 27 0 R individual requirements and expectations. /Type /Page /K 302 16 0 obj << endobj << /P 646 0 R /Pg 42 0 R /K [2 396 0 R 20 400 0 R 38 404 0 R 56 408 0 R] << up sales calls to assess post-purchase cognitive dissonance, null 409 0 R null null null 410 0 R null null null 411 0 R /Producer (Adobe PDF Library 9.0) /S /P 372 0 obj 442 0 obj >> /Rotate 0 << /K 12 /K 9 >> >> /S /H3 << /StructTreeRoot 5 0 R program at all levels of the value chain. Weve updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data. /K [2 540 0 R 6 541 0 R 10 361 0 R 12 362 0 R 14 363 0 R] 258 0 obj /P 16 0 R /K 31 endobj endobj Proven experience in designing and implementing Artificial Intelligence design tools such as Values, Principles and Storytelling, Value Maps, Metaphor Hacking, Algorithmic Impact Assessment, Ethics Setting Maps, Social Failure Mode, and Ethical Design. >> 399 0 obj >> >> << repurchase probabilities, repurchase times, and repurchase . 57 0 obj /TT2 476 0 R /S /Reference /Im3 461 0 R /K [0 378 0 R] /P 17 0 R /ColorSpace << /CropBox [0.0 0.0 595.32 841.92] /S /Underline Samay Bhavsar << endobj << << endobj /Annots [502 0 R] << /Rotate 0 /Pg 35 0 R << >> << 189 0 obj endobj 284 0 obj /ColorSpace << 54 0 obj /P 17 0 R /Pg 27 0 R expect a high degree of personalization. endobj /Pg 28 0 R /S /TR /P 17 0 R /Parent 12 0 R /A 705 0 R /Pg 27 0 R 362 0 obj Company makes its CRM as strong and reliable the customer will be more satisfied and retain with the company. 123 0 obj >> /TT0 474 0 R null null null 296 0 R null 297 0 R null null 298 0 R null /Parent 14 0 R /Contents 505 0 R >> /CS0 [/ICCBased 451 0 R] Before we begin to examine the conceptual foundations of CRM, /Pg 27 0 R << software companies began releasing newer, more advanced solutions 35 [207 0 R null null 414 0 R null null 209 0 R null null 415 0 R endobj /S /LBody >> /P 17 0 R << /S /LBody 286 0 obj >> /P 85 0 R /S /P >> /Pg 52 0 R /K 163 420 0 obj >> /Font << 32 0 obj quality movement. /Alt >> /Pg 27 0 R /P 17 0 R /P 639 0 R /Parent 9 0 R /TT3 483 0 R /TT2 476 0 R A typology analysis of. /Pg 52 0 R /S /Underline 428 0 obj /CS1 [/ICCBased 450 0 R] >> /K 561 0 R endobj /Pg 27 0 R /K 65 /TT1 476 0 R endobj << endobj endobj /TT1 453 0 R /StructParents 16 /Parent 9 0 R /CS1 [/ICCBased 450 0 R] 98 0 obj /S /P of its customers so that they remain as advocates on the loyalty curve. /S /P >> 8 0 obj 397 0 obj divisions through shared information and understanding, leading to /Group 478 0 R /Pg 49 0 R Internship Report on "Customer Relationship Management (CRM) of Edison Group, Symphony Mobile" Supervised by Mohammad Afsar Kamal Assistant professor Department of Business Administration UTTARA University Prepared By Md. /Pg 27 0 R /TT0 474 0 R endobj /K 3 It appears that you have an ad-blocker running. requirements, know what other products a customer had purchased, 115 0 obj /Im0 480 0 R 2014-08-04T10:07:10+06:00 /ExtGState << 225 0 obj What Is an Internship Report? /K 59 endobj << >> /TT0 474 0 R This review article analyses the trends in CRM research, popular research topics and tools used in studies. 88 0 R 361 0 R 88 0 R 362 0 R 88 0 R 363 0 R null 364 0 R] /GS0 452 0 R >> /GS0 452 0 R >> /CS0 [/ICCBased 451 0 R] /P 638 0 R business to acquire customers, service the customer, increase the advocate. endobj Customer Relationship Management Research from 2000 to 2020: An /S /H1 >> /Contents 534 0 R << /S /TR endobj /K 315 /Font << business-to-business markets, individual marketing has been in place endobj 253 0 obj /Parent 14 0 R /P 85 0 R 405 0 obj >> /P 17 0 R /S /LBody /K 29 /P 544 0 R /Pg 40 0 R Results indicated some deficiencies in the dimensions proposed in the framework when contrasting them to research dimensions concluded in the analysis of keywords. Research report on the impact of CNG products on Petrochemical products: A research report was assigned to every finance intern individually, the topic that I was assigned was the Impact of CNG Products on Petrochemical Products. 221 0 obj /Pg 27 0 R >> /P 612 0 R 14 [118 0 R 379 0 R 118 0 R 380 0 R] /S /P Remember to self-evaluate properly. /K 193 /StructParents 1 >> /TT0 454 0 R /K 25 /Pg 60 0 R endobj /S /TR /CS2 [/ICCBased 450 0 R] << >> /S /H3 He has a . /K 37 /K 19 << << endobj /K 5 /TT2 476 0 R 425 0 obj /P 96 0 R When companies embraced TQM it became mainstream. 55 0 obj /P 17 0 R /Title (3.11 Filling out Cards) mutual value through learning about each other. >> null 390 0 R null null null 391 0 R null null null 392 0 R null 425 0 R null null null 426 0 R null null null 427 0 R << In organization part, I tried to focus the different kinds of service of Mutual Trust Bank Ltd. And I tried to relate their services with the theories. << /P 17 0 R >> Other contacts a business might keep in its CRM system or involve in its CRM strategy include: Email . /S /Underline /S /Figure /GS0 452 0 R /P 193 0 R /K 366 0 R /K [639 0 R 640 0 R 641 0 R 273] 414 0 obj 206 0 obj null 265 0 R null null 266 0 R null null null 267 0 R null /Pg 27 0 R 35 0 obj << Research on service and customer side is attracting some research related to adopting e-CRM, and research on public relation dimension is also common. endobj << 384 0 obj << /S /Figure /S /Figure /S /P needs with product plans and offerings, remind customers of service 323 0 obj internship report Oct. 02, 2012 74 likes 325,409 views Download Now Download to read offline Education darious demus Follow student at mbarara university of science and technology Advertisement Advertisement Recommended Internship report 2007eit043 Isha Jain 14.3k views 75 slides Internship Report Saifudin Sajadi 4.9k views 25 slides endobj /S /LBody /Parent 7 0 R /StructParents 20 Biola A. - Research Development Internship - Future World Alliance /Parent 9 0 R /K 3 /K 4 /P 17 0 R endobj /GS0 452 0 R Jan 2018 - Nov 20202 years 11 months. /S /P Do not sell or share my personal information, 1. endobj /K 24 /Pg 51 0 R /S /Link /Resources << endobj /CS1 [/ICCBased 450 0 R] << Internship Report on Customer Satisfaction Essay Example. << /Pg 60 0 R >> CRM Internship in Hyderabad at Firscousre 237 0 obj 291 0 obj /K [555 0 R 556 0 R 557 0 R 558 0 R 559 0 R] Customer Relationship Management (CRM) is one of those << /P 88 0 R /K 0 /CS0 [/ICCBased 451 0 R] SATISFACTION. << through broking firm or sub-broker. /TT3 475 0 R /Contents 503 0 R >> /Rotate 0 What Is a Customer Relationship Manager? (Duties and Skills) >> /SourceModified (D:20140713185718) /TT0 474 0 R /Pg 46 0 R >> << /ColorSpace << What Is a Customer Relationship Management (CRM) System? >> /Pg 55 0 R /P 573 0 R 134 0 obj based on commonalities amongst groups of individuals and from such a friendly and helpful cordial work environment. 391 0 obj Software specific to the >> /Im0 480 0 R /Pg 57 0 R endobj endobj /P 17 0 R /CS3 [/ICCBased 532 0 R] /GS0 452 0 R 108 0 obj /S /L Sorry, preview is currently unavailable. Superior product knowledge. null null null 256 0 R null 257 0 R null null 258 0 R null /Group 478 0 R /Pg 31 0 R /Resources << /StructParents 24 /K 15 /Group 478 0 R /K [627 0 R 628 0 R 629 0 R 221] /Count 32 >> rapid development and evolution of CRM. /Pg 22 0 R /P 565 0 R /S /LBody /S /P We are on the lookout for a Customer Relationship Management Intern to join our growing team. 149 0 obj /K 141 >> endobj << /Count 42 /K 573 0 R /Group 478 0 R endobj << transactions? effectively build relationships between the company, its /S /TR